ROBOTILL News and Updates

  Version 9.06 of the ROBOTILL Point of Sale System has been released and is available for download. The following is new: The sale and open till session totals are hidden from the Back Office application when ROBOTILL Back Office is in lock mode that requires a user to log in. You can now choose to hide the sale and open till session totals in the Home screen from Supervisors when they log into ROBOTILL. See System Security on how to change these settings. Transaction ID's / Sale ID's are unique but not sequential. ROBOTILL now added a sequential Invoice number that can be added to receipts/invoices. You can also choose a starting number for your invoice numbers. See Invoice and Sale Numbers . The date range of sales for till sessions has been added to the till session report.  Other minor quality fixes has been done. To upgrade to the latest version, please follow the upgrade instructions . 

  This training video shows how to set up products with sub items - also know as compound items. It uses some interesting examples like draught beer. The video uses version 9.03 of the ROBOTILL Point of Sale System .

  ROBOTILL just released version 9.03 of their point of sale system. The new update has improvements for users of both the restaurant software and retail software .  The following is new: The cash withdrawal and cash drop functionality now prints a slip that can be customized in the print design tool of ROBOTILL.   The registration process has been improved so that the registration process is easier to follow. The till session report has been improved - more detail added. The cash up has been improved - required amounts for non-cash methods (card and other custom methods) are now taking refunds of the same payment type into account. The free edition no longer prompts the user to upgrade during log-in's. Stock take has been improved - attribute view was added and stock on hand for the scan option was added. The label printing screen displays more information for selected products.  The refund screens has been improved. Customer statements has been improved. With...

  It is the job of point of sale software to keep track of your inventory so that you know how much stock you have at all times. But what happens when the actual stock on hand, or the quantity that you think should be there, is different to what your POS system says? With earlier versions of ROBOTILL you had to look at several reports to figure out how the system came to the quantity it says should be there.  The reports included: Stock take report Stock receiving Product sales Discarded stock Returned stock You then also had to keep in mind that if you use compound items that the sale of one product can affect the quantity of other products. ROBOTILL now made it easy with a new 'Stock On Hand Trace' report. It will allow you to look at a specific product to see how the system got to the current stock on hand quantity.  The report is available from version 9.02.00 that can be downloaded from ROBOTILL .  

  We published a new video on how to get started with the restaurant software program of ROBOTILL. The new video uses version 9 of ROBOTILL and replaced the previous video (with the same title) that was using version 8.

  We have replaced our retail quick start guide video. The new training video uses the new ROBOTILL 9 version and shows how the retail POS module works. For more training videos, subscribe to the ROBOTILL YouTube channel .

  The long awaited version 9 of ROBOTILL point of sale software has been released can be downloaded from the ROBOTILL Website. This video gives an overview of the new version 9. What is different in version 9? ROBOTLL Back Office ROBOTILL Manager and ROBOTILL Reporting Module is gone. Both have been replace with the new ROBOTILL Back Office. When you log into the back office, you will start at the home screen (See 1 above). The navigation bar (1) will always be in the right upper corner to help you easily find your way back to a higher level or the home screen. All the functionality in back office (there is a lot) has neatly been grouped into sections that can be accessed by pressing one of the main buttons. The buttons will display a message in red if there is a section under that button that requires your urgent attention. See 2 above. The open till sessions (called Drawers in version 8) will be displayed. If a till has more cash than the limit that you have set, it will flash ...

ROBOTILL Reports ROBOTILL just released a new Reporting Module for its Point of Sale System . The new reports comes with various charts and all the reports can now be exported to Excel or other spreadsheets (previous versions only some reports could be exported). The main reason for the new reporting module is that it will allow us to add new reports and enhance current ones more effectively - something that was very important to us as we are planning on adding several new reports in the coming weeks. Reports are no longer availabe in ROBOTILL Manager. The new reporting module is a separate module that is automatically installed as part of the main ROBOTILL install file. If you are upgrading from a previous version you simply need to download and run the latest install file to upgrade your current version. A new 'ROBOTILL Reports' icon will be added to your desktop and a shortcut will also be added to the ROBOTILL program group. ROBOTILL Reporting Module The RO...

ROBOTILL allows you to connect multiple tills (POS Computers) and back office computers (used for management) to your Point of Sale System - as long as all the computers are connected to the same network (same WIFI or LAN). But what do you do if you want to connect to your shop or restaurant from home? Recommended option - Easy to do You can easily work remotely by installing something like TeamViewer or Anydesk on your back office PC at the shop. If you only have one computer at the shop, you can also install it on your till but that will mean you will only be able to connect remotely when the till is not in use. You can set TeamViewer or Anydesk up for unattended access, meaning you can connect remotely from home without needing someone at the shop to accept the connection. You will have full control on the back office PC, meaning you can log into ROBOTILL Back office, add or update products, run reports, do cash-up's and more. Other options to work remotely Using a VPN. If y...

ROBOTILL just made upgrading to a new version of ROBOTILL easier. With previous versions you first had to uninstall your old version before you could install the new one. Now you can simply run the new install file and it will upgrade your current installation. Note that if you have a version older than ROBOTILL 8.00 you will still need to first uninstall your old version (for the last time). See the online help for more detail . ROBOTILL regularly releases new upgrades that are available and free to all users (also for the users using the Free Point of Sale Program ). We will post an update on this blog and facebook for new features that were added, but we don't always post and article on our blog or facebook for minor quality fixes and improvements. It is recommended that you upgrade to the latest version every now and then. To check what version you are using open any ROBOTILL application and click on Help > About. To see what version is available go to the ROBOTILL ...

One of our users wanted to know how they can import products using Excel from various suppliers for a market. It is small local suppliers that do not have proper product codes (PLU, SKU, barcodes, etc). They also want to allocate all the products of a supplier to a specific department in ROBOTILL. We have decided to give an example of how this can be done on our blog to also help other ROBOTILL users with a similar requirement. Deciding on how to use unique product codes When you import products using the Bulk Product Import feature of ROBOTILL it is important to use unique product codes or barcodes. When importing products from various suppliers that don't have international unique product codes, you can do one of the following: Allocate product codes yourself - this can work but will be time consuming. Ask the suppliers to allocate their own unique codes - the problem is that there might be suppliers that choose the same product code (by coincidence). You can use the o...

Version 8.02 of the ROBOTILL Point of Sale Software system is available for download. All upgrades are free including for the users using the Free POS System . What's new in Version 8.02: The Bulk Import from Excel (or other spreadsheet programs) have been improved. More fields were added and the export is now adding text delimiters when commas are used as part of the description. Product Sales Report was improved. The report can now be filtered by Top Sellers (by quantity) and Top Sellers (by value).  Additional filters and sort options were also added. More fields were added to the Stock Receiving report. The additional fields are only available in the CSV export due to the space limitation in the main report. You can now delete Suppliers, Departments and Categories. The delete operation will not affect the history. An 'Aisle-Bin' field was added to the product set up. This is useful if a customer asks a cashier where a specific product is. The cashier can do a...

ROBOTILL will be adding a lot of POS Training videos. To make sure you don't miss anything, please subscribe to our  ROBOTILL Support Training Channel on YouTube . We published an article on this blog each time we uploaded a new training video. As we will be adding many more, we have decided to no longer publish an article each time a new video is available. Instead, you can subscribe to our channel. The videos will also be added to the various sections of our online help .

ROBOTILL Version 8.01 has been released and is available for download . Several enhancements and quality fixes has been done in the new version 8 (from version 8.00). It is suggested that all users from earlier versions upgrade but especially users that are using version 8.00.00 to version 8.00.12. The following is new in version 8.01 (from version 8.00): Keyboard usage has been improved (when not using a touch screen). See: Hot Keys and Keyboard . Product and Customer search has been improved. When you add a category as a button to the menu, you can now select multiple products at once instead of adding one at a time. See POS Menu Customer Orders has been added. See Customer Orders in the Online Help . Several quality fixes has been done.

How to use order attributes in your Restaurant Software . Training video on how to use order attributes in the restaurant module to prompt the waiter for specific options for specific products. For example how the customer's steak should be done.

How to receive and sell stock in different combinations with your Retail Software using compound items. In this video we use the example of a 6 pack coke that you can sell as a 6 pack or individual coke cans. How to keep track of your stock on hand and use different product prices for the different combinations.   

The Branch Module (Head office application for the ROBOTILL Point of Sale System ) has been improved. With previous versions all products at the head office were rolled out (remotely via the internet) to the various branches (shops). From version 7.16 you can now select specific products to be rolled out to specific branches/shops. The new version gives you the following flexibility: Specific products can be deleted at the branch level but still be kept at the head office and other branches.  You can choose to roll out only new products. The system will look at each branch to see what was added to the system after the specific branch/shop was last updated. You can select specific products for specific branches if some products are only available at specific branches. You can also still choose to simply update all products - in the same way the previous versions worked. For more information on how the new Branch Module update branches see: Update Branches in our onlin...

ROBOTILL Version 7.15 has been released and can be downloaded from the ROBOTILL website. We release new versions (minor upgrades) of our Point of Sale Software System on a regular basis. We are also working on a big and exciting release (major new release) that should be available by the end of the year. What is new in version 7.15? The system log has been replaced by the 'Event Log' and several improvements were made including more filters, more detail per item logged and more types of events being logged. The Event Log is now available from the ROBOTILL Manager menu under History (previously the system log was available from the Tools menu). Order Slips can now also be reprinted from historic sales. This can be done from ROBOTILL Manager > History > Sales > Select Reprint Order Slip. A fix was done to the date and time of reprints of intermediate bills. The Department Report will now calculate profit according to your Tax settings (the same as the other r...

You might notice that there are a couple of seconds delay before slips (receipts) in ROBOTILL print when you are using an EPSON POS Printer. If you changed your point of sale system to ROBOTILL you might also have noticed that your previous POS system did not have this delay. This article will explain why it happens and how to fix it. Why there are a couple of seconds delay before it prints Older point of sale software mostly generated simple receipts (till slips) with one font and one font size. The older POS printers were designed to print these types of documents fast. ROBOTILL allows users to create till sips (receipts, quotations, intermediate bills, etc) to look the way they want. The unique ROBOTILL Print Design Tool allows you to use multiple fonts, multiple images, background images and more. If you are using an Epson printer (we are not aware of any other POS printers that has this problem) and there are a couple of seconds delay before it prints, then it is becau...

ROBOTILL Version 7.09 has been released and is available for download. New features include quotations and invoice history, alternative account numbers for customers and more. New features and enhancements in version 7.09.00: The quotation feature can now be changed to be used to create invoices as well. A quotation(invoice) history form has been added to ROBOTILL Manager (from the menu select History > Quotations). For more information see the Quotation section in the online help . Alternative customer account numbers are now available if you choose not to use the ROBOTILL allocated account number. These account numbers can be used for the customer cards if needed. For more information see customer accounts in the online help . A customer list can now be printed from the customers screen. Customer notes can now be printed from the customer notes screen. Price List and Tier Price list has been added. (Reports > Stock > Price List). The cash drop and cash with...