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Showing posts from 2020

Lockdown! What now?

South Africa will be in a 21 day lock down from midnight on Thursday 26 March until midnight on Thursday 16 April, all South Africans will have to stay at home. What about the business owners of shops and restaurants?
This is not the end It might feel like the world is coming to an end - it is not. The lockdown will end. COVID-19 might have some lingering and lasting effects on how we live - but people will again want to go out for dinner at their favourite restaurant - take the kids for waffles - treat their spouses to a shopping spree.
It is important to stay informed but watching news the whole day during the lockdown will become depressing.  It is important to stay active, but you might need to do more than just play monopoly for three weeks. As a business owner you will quickly become restless if you feel you are not working and not making any progress. Things to do during the lockdown Before the lockdown starts The South African government gave us three days to prepare for the …

COVID-19 Business Continuity

The coronavirus pandemic is impacting everyone from our families, to our businesses. Our thoughts are with those affected by the virus, particularly those who are sick but also those who are going through a difficult time due to the economic impact of the virus.
ROBOTILL Support and Sales Long before the start of the outbreak of the virus, ROBOTILL has already implemented a cloud based office system to allow our employees to work from home. We will be able to continue to give the same level of support as before even if all our employees are in self-isolation.  Licence Fees The economic impact of the virus will affect all of us in some way. It is probably our customers that are using the restaurant and hospitality modules that will be affected the most. 
We are proud of the fact that ROBOTILL licence fees are some of the lowest in the industry - giving our customers one less overhead to worry about during this difficult time. To help our customers further we decided not to have an ann…

Version 8.09 released with arithmatic overflow fix

ROBOTILL Version 8.09 has been released and is available for download. The new version has two new reports. It will also prevent the 'arithmatic overflow' error that some users got (due to incorrect user input).

The following is new in version 8.09:
Refunds report improved.New Refunded Items report will list all the items that were refunded via 'Refund Item' or 'Refund Sale'.New 'Payments From Accounts' report will list all payments that were done for sales using customer accounts.If discounts were used, the totals for the Product Sales report did not work - this is now fixed.In previous versions is was possible to enter an invalid 'stock on hand' or 'stock received' amount. The cashier would have been warned that the amount was too big to be a stock on hand (usually when a barcode was scanned instead of entering a number) and the user would have been asked to confirm the amount. If the cashier chose to continue it later caused 'arith…