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Version 8.09 released with arithmatic overflow fix

ROBOTILL Version 8.09 has been released and is available for download. The new version has two new reports. It will also prevent the 'arithmatic overflow' error that some users got (due to incorrect user input).

The following is new in version 8.09:
  • Refunds report improved.
  • New Refunded Items report will list all the items that were refunded via 'Refund Item' or 'Refund Sale'.
  • New 'Payments From Accounts' report will list all payments that were done for sales using customer accounts.
  • If discounts were used, the totals for the Product Sales report did not work - this is now fixed.
  • In previous versions is was possible to enter an invalid 'stock on hand' or 'stock received' amount. The cashier would have been warned that the amount was too big to be a stock on hand (usually when a barcode was scanned instead of entering a number) and the user would have been asked to confirm the amount. If the cashier chose to continue it later caused 'arithmatic overflow' errors in the system. In this version the warning message has been changed to an error and the system will not allow the invalid amount to be entered. If you currently have the 'arithmatic overflow' error, follow the instructions below.
  • Various other small quality changes and enhancements.

Fixing the arithmetic overflow error

If you get the arithmetic overflow error when you try to open the products screen, follow the instructions below:
  1. Upgrade to version 8.09 or later.
  2. Open ROBOTILL Manager.
  3. Go to Menu > 'Products and Stock' > 'Stock Take (List)'.
  4. Go down the list and find the item(s) with an incorrect stock on hand value. The problem item(s) will be obvious as it will have a huge stock on hand amount (too big to be a actual stock on hand). Enter the correct stock on hand for the item(s).
  5. Click on update.
  6. The problem will now be fixed and the new version will prevent it from reoccurring.
The latest version can be downloaded from the ROBOTILL Download page.

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Windows Protected Your PC

If you get the 'Windows protected your PC' when downloading and installing ROBOTILL, click on the 'More Info' link.


In the next screen, make sure the Publisher is ROBOTILL (PTY) LTD and then click on 'Run anyway'.

Why you got this messageROBOTILL is registered with an international certification authority that have verified our business. They have issued ROBOTILL with a software certificate that helps protect our users as our software is signed with the certificate. 
Once a year (usually in November) we need to renew our certificate. That means we get a new certificate from the certificate authority and we sign the ROBOTILL applications with the new certificate.
The new certificate needs to build up a 'good reputation' with Microsoft SmartScreen before it will automatically bypass SmartScreen. This usually only takes a couple of days - but for some reason this year it is taking much longer. 
We are currently investigating why the SmartScreen trust is t…