With ROBOTILL it is easy to allow customers to withdraw cash at your till. This article will explain how to do it. The customer needs to purchase at least one item. If you want to allow a cash back even if the customer does not purchase anything, you can create a 'Cash Back Admin Fee' as a product with a small fee (for example a couple of cents). The cashier adds the item(s) the customer wants to purchase - or the admin fee to the sale. The cashier selects 'Pay' but then add the amount the customer wants to withdraw to the payment amount. For example, if the customer purchases an item of R 10 and wants to withdraw R 200 cash, the cashier changes the payment amount to R 210.00. The cashier selects the card payment option. The cashier will then be instructed by robotill to give R 200 change The cash in the drawer will be correctly updated.