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How to work with tables and tabs in ROBOTILL

  This training video will show you how to work with tables and tabs in the ROBOTILL point of sale system. It will also show you how to set up the restaurant floor plan and select the correct settings for your restaurant or bar. Tables and tabs are available in the free point of sale edition of ROBOTILL as well. 
Recent posts

ROBOTILL Version 9.09 Released

  A new version of the ROBOTILL point of sale system is available for download. We have improved the restaurant table selection screen, added tabs to the restaurant module and several other enhancements.  New in Version 9.09: The table selection screen has been improved. More information is now displayed in the tables. Note that round tables has fallen away and will now display as a square. You can still add round objects to the floor plan.  Tabs: Waiters/Cashiers can now use Tabs when using a table is not convenient - see Tables and Tabs Security task added - View all Tabs. Option added to only use Tabs (tables will fall away) - see Restaurant Settings Lay-By ID added to Lay-By Report. New report: Stock on hold for lay-by Added 'Category' and 'Supplier' to export version of 'Stock on hand' report. GRV Number added to stock receiving report. The new version can be downloaded here .

ROBOTILL Version 9.08 Released

  ROBOTILL Version 9.08 has been released and is available for download. We improved the reports and made a couple of other improvements listed below.  We replaced the charts with detailed data in table format in the reports. This is to allow our development team to phase in new improved charts over the next couple of versions.  The following is new: The 'Prevent removing of ordered items' check setting has been removed from the restaurant settings. This option has been replaced with a security task that can be set in the Security Settings . The new security task will allow you to prevent waiters from removing ordered items while still allowing a supervisor or manager to authorise the removal of the item. When printing labels, you now have the option to use the stock on hand count for the number of labels to print.  Placing a sale on hold is now a security task. You can choose who is allowed to place sales on hold. Reports were improved.  The new version can be downloaded from 

Not commonly downloaded warning

  If you get this message that the ROBOTILL install file is not commonly downloaded, it means ROBOTILL recently renewed their software certificate. ROBOTILL uses a software certificate issued by a Certificate Authority (CA) that has validated ROBOTILL (the company). The certificate protects the user and ensures the software was not tampered with by an outside source. The warning message will appear for a couple of days after a new certificate was installed as the new certificate needs to become 'known'.  If you get the message, please follow these instructions Normally you can download ROBOTILL from any browser, but if you get the warning message, we recommend you use Microsoft Edge to download ROBOTILL. Move your mouse over the message and click on the 3 dots next to the message (not the 3 dots next to Downloads). Click on 'Keep'. Click on the down arrow next to 'Show More'. Click on 'Keep anyway'. Click on 'Open file'. You can then follow the

Number of items in a sale

  In the ROBOTILL Point of Sale system you can print the number of items in a sale on the receipt. The number of items in a sale is not printed on the receipt by default but it can be added in the print design . How the number of items is calculated might not be as straight forward as you think.  The number of items on the receipt will not be the number of line items in the sale. If for example you purchased 3 bottles of water and one can of coke, there will only be 2 line items in the sale, but in the shopping bag there will be 4 items. With other words, the quantity for each line item is used - but not always ... If the item in the sale is a measured item (measured by weight, length or any other measurement), then the quantity for that line item will be ignored and the line item will be counted as one. The reason for this is that the quantity for a measured item will be the weight (length or other measurement) but in a shopping bag it will still be seen as one item.  Loose tomatoes

Integrating ROBOTILL POS with Accounting Software

  Training video to show you how to integrate your ROBOTILL Point of Sale software with the PiggyZen cloud based accounting system . It also explains how accounts in your accounting system are affected by  various point of sale transactions. 

One month licences discontinued

We have decided to discontinue our one month licences. You will still be able to use the free edition of our point of sale system that does not expire. If you want to upgrade to the full edition you will be able to purchase a 12 or 24 month licence (as before, the one month licence option was only introduced 3 months ago).  The decision to discontinue the one month licences were taken because of the following reasons: The one month licence was a lot more popular than we expected. It resulted in a huge increase in our support team workload as each computer using the one month licence needs to be re-registered on a monthly basis. Customers purchasing the one month licences do not understand that using the one month licence would require then to re-register the PC every month - resulting in a couple of unhappy customers.  We realized that some users only purchase a one month licence to use the label printing feature of ROBOTILL.  We will still make the one month licences available at an i