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ROBOTILL 10 is Here!

We are excited to announce the release of ROBOTILL 10 . This major release brings a fresh, modern look to ROBOTILL, improved database security, easier installation and upgrades, powerful new features, and numerous improvements to make managing your business easier. Whether you use ROBOTILL for retail, restaurants, or other business operations, there is plenty to look forward to in version 10. A Fresh, Modern Look ROBOTILL 10 introduces a new, modern user interface designed to make the software more attractive and easier to use. The updated design gives ROBOTILL a fresh appearance while retaining the functionality that existing users are familiar with. Improved Database Security One of the most important changes in ROBOTILL 10 is a major improvement to database security. We have made significant changes to how ROBOTILL manages SQL Server users, passwords, and database connections to provide a more secure system. Important information for existing users upgrading from version 9: Because...
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ROBOTILL Version 9.29 – Improved Accounting Integration

  ROBOTILL Version 9.29 has been released, with a major improvement to our accounting software integration. Improved PiggyZen Integration The integration between ROBOTILL and PiggyZen has been completely improved and simplified. ROBOTILL can now export accounting information as journal entries that can be imported directly into PiggyZen. This provides a simple way to transfer your ROBOTILL sales and payment information into your accounting system without having to capture the information manually. New QuickBooks Integration Version 9.29 also introduces integration with QuickBooks. ROBOTILL can export journal entries in a format that can be imported into QuickBooks Online, making it easier for businesses using QuickBooks for their accounting to transfer their ROBOTILL financial information. One Simple Accounting Export The new accounting export provides a straightforward way to move financial information from ROBOTILL into your accounting software while keeping ROBOTILL focused on w...
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ROBOTILL Version 9.28 – A Better Way to Take Stock

  ROBOTILL Version 9.28 is now available! The main focus of this release is a significant improvement to stock taking . Version 9.28 introduces a new Physical Count method that makes it much easier to count stock as you actually find it — especially when working with compound items, packs, boxes and individual units. There are also improvements to cash drawer behaviour and new options to control what information employees can see in the POS applications. New Physical Count Stocktake Previously, stock taking in ROBOTILL worked by setting the quantity of an item to a specific amount. This works well when correcting stock levels, but it can make a full physical stocktake more complicated when the same stock exists in different units. For example, suppose you sell bottled water as: Individual bottles Six-packs containing 6 bottles Boxes containing 24 bottles You might physically count 2 six-packs, 2 loose bottles and 1 box . With the new Full Stocktake in Version 9.28, you simply ent...
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Fingerprint Reader Support Added in ROBOTILL 9.27

  ROBOTILL version 9.27 introduces fingerprint reader support , giving businesses a faster and more convenient way to identify users at the point of sale. ROBOTILL currently supports the DigitalPersona 4500 USB fingerprint reader . Faster User Identification Cashiers, salespersons and waiters can now use their fingerprint instead of entering a PIN when ROBOTILL needs to identify them. Fingerprint identification is not limited to logging in. It can also be used for other functions where ROBOTILL requires user identification, including table selection, security overrides and other protected functions . Users can still use their PIN if their fingerprint cannot be read or if the fingerprint reader is unavailable. Register Up to 10 Fingerprints Per User Fingerprints are registered for each user from the ROBOTILL Back Office application. You can register any or all of a user's 10 fingers. Only one fingerprint is required, but registering more than one is recommended. This gives the user...
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Take Better Orders with Modifiers | ROBOTILL Restaurant Training

 In this video, you'll learn how to use Modifiers in ROBOTILL Restaurant POS to improve order accuracy and reduce mistakes in the kitchen. We'll cover: ✅ Why modifiers are important ✅ Setting up sides such as chips, salad and vegetables ✅ Creating cooking instructions such as rare, medium and well done ✅ Hiding modifier products from waiters and cashiers ✅ Choosing whether modifiers should change the price ✅ Printing modifiers on kitchen slips, bills and receipts ✅ Using modifiers for pizza toppings, sauces, extras and much more Modifiers help ensure that waiters ask the right questions and that the kitchen receives clear instructions, resulting in fewer mistakes and happier customers. 🔔 Subscribe to the channel so you don't miss future ROBOTILL training videos. 🌐 Website: https://www.robotill.com 📖 Online Help: https://poshelp.robotill.com 🎥 More Training Videos: https://www.youtube.com/@ROBOTILLSupport/videos
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Urgent Update - Version 9.26

  A problem affecting price changes during stock receiving has been fixed in Version 9.26. We strongly recommend that all users update as soon as possible. Under certain circumstances, the bug could cause product prices to be updated incorrectly during stock receiving. What's New in Version 9.26 Critical Fixes Fixed an issue where product prices could be updated incorrectly during stock receiving. Fixed an issue with voided delivery sales. Stock Receiving Improvements Stock receiving has been simplified and improved. Several settings have been removed and consolidated. The stock receiving workflow has been streamlined. Price changes are now easier to review and manage. For more information, see the updated online help: https://poshelp.robotill.com/StockReceiving.aspx New: Order Modifiers Order Attributes have been replaced with the new Order Modifiers feature. Important: Users should allow time to replace all order attributes with the new Order Modifiers aft...
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Robotill Price Update – Effective 1 March 2026

  At Robotill, our mission has always been clear: to deliver reliable, professional POS software at exceptional value for South African businesses. To ensure we can continue improving and supporting the platform, we will be adjusting our licence pricing effective 1 March 2026 . Our previous price adjustment was in 2024 , and this update represents a modest increase of less than 10% . Updated Licence Pricing 1-Year Licence New Price (incl. VAT): R 1,595.00 Price (excl. VAT): R 1,386.96 Previous Price (incl. VAT): R 1,495.00 Increase: R 100.00 (≈ 6.7%) 2-Year Licence New Price (incl. VAT): R 2,795.00 Price (excl. VAT): R 2,430.43 Previous Price (incl. VAT): R 2,645.00 Increase: R 150.00 (≈ 5.7%) The two-year licence continues to offer meaningful savings compared to renewing annually, while providing long-term stability and value for committed businesses. Why the Adjustment? Since our last increase in 2024, we have continued to: Mainta...
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