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Upgrading to a new version of ROBOTILL

ROBOTILL just made upgrading to a new version of ROBOTILL easier. With previous versions you first had to uninstall your old version before you could install the new one. Now you can simply run the new install file and it will upgrade your current installation.

Note that if you have a version older than ROBOTILL 8.00 you will still need to first uninstall your old version (for the last time). See the online help for more detail.

ROBOTILL regularly releases new upgrades that are available and free to all users (also for the users using the Free Point of Sale Program). We will post an update on this blog and facebook for new features that were added, but we don't always post and article on our blog or facebook for minor quality fixes and improvements.

It is recommended that you upgrade to the latest version every now and then. To check what version you are using open any ROBOTILL application and click on Help > About. To see what version is available go to the ROBOTILL Download
Recent posts

Product Import - Small Market Example

One of our users wanted to know how they can import products using Excel from various suppliers for a market. It is small local suppliers that do not have proper product codes (PLU, SKU, barcodes, etc). They also want to allocate all the products of a supplier to a specific department in ROBOTILL. We have decided to give an example of how this can be done on our blog to also help other ROBOTILL users with a similar requirement.
Deciding on how to use unique product codes When you import products using the Bulk Product Import feature of ROBOTILL it is important to use unique product codes or barcodes. When importing products from various suppliers that don't have international unique product codes, you can do one of the following:
Allocate product codes yourself - this can work but will be time consuming.Ask the suppliers to allocate their own unique codes - the problem is that there might be suppliers that choose the same product code (by coincidence).You can use the option above …

POS Customer Loyalty Program

Loyalty programs are very popular these days. A good loyalty program will help you retain customers and increase sales. ROBOTILL now has a flexible, points-based loyalty program.



When a customer card is scanned/swiped and a customer has earned enough points the new reward button will become visible to the cashier.


The customer will be able to choose from a list of rewards or even have the option to convert the points to cash to help pay for the sale (the cash reward is optional and can be turned off).

The customer details and points earned can be printed on the receipt to encourage the customer to come back and spend more.

The loyalty program is very flexible and can be set up to work for your specific requirements. To see how to set up your loyalty program, see Loyalty Program in our online help.

The loyalty program is available in the POS Retail Module and the POS Restaurant module. It is not available in the Free Edition.


ROBOTILL Version 8.02 Released

Version 8.02 of the ROBOTILL Point of Sale Software system is available for download. All upgrades are free including for the users using the Free POS System.

What's new in Version 8.02:
The Bulk Import from Excel (or other spreadsheet programs) have been improved. More fields were added and the export is now adding text delimiters when commas are used as part of the description.Product Sales Report was improved. The report can now be filtered by Top Sellers (by quantity) and Top Sellers (by value).  Additional filters and sort options were also added.More fields were added to the Stock Receiving report. The additional fields are only available in the CSV export due to the space limitation in the main report.You can now delete Suppliers, Departments and Categories. The delete operation will not affect the history.An 'Aisle-Bin' field was added to the product set up. This is useful if a customer asks a cashier where a specific product is. The cashier can do a Product Look u…

Point of Sale Training Videos

ROBOTILL will be adding a lot of POS Training videos. To make sure you don't miss anything, please subscribe to our ROBOTILL Support Training Channel on YouTube.

We published an article on this blog each time we uploaded a new training video. As we will be adding many more, we have decided to no longer publish an article each time a new video is available. Instead, you can subscribe to our channel.

The videos will also be added to the various sections of our online help.

ROBOTILL Version 8.01 released

ROBOTILL Version 8.01 has been released and is available for download. Several enhancements and quality fixes has been done in the new version 8 (from version 8.00). It is suggested that all users from earlier versions upgrade but especially users that are using version 8.00.00 to version 8.00.12.

The following is new in version 8.01 (from version 8.00):

Keyboard usage has been improved (when not using a touch screen). See: Hot Keys and Keyboard.Product and Customer search has been improved.When you add a category as a button to the menu, you can now select multiple products at once instead of adding one at a time. See POS MenuCustomer Orders has been added. See Customer Orders in the Online Help.Several quality fixes has been done.

Training video for Scale Items and Measured Items

This video show how to use scale items and other measured items like length or time in your Point of Sale application. Note that it does not show how to work with scale generated barcodes. For that see Scale Generated Barcodes in the online help.