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Windows Protected Your PC

If you get the 'Windows protected your PC' when downloading and installing ROBOTILL, click on the 'More Info' link.

In the next screen, make sure the Publisher is ROBOTILL (PTY) LTD and then click on 'Run anyway'.

Why you got this messageROBOTILL is registered with an international certification authority that have verified our business. They have issued ROBOTILL with a software certificate that helps protect our users as our software is signed with the certificate. 
Once a year (usually in November) we need to renew our certificate. That means we get a new certificate from the certificate authority and we sign the ROBOTILL applications with the new certificate.
The new certificate needs to build up a 'good reputation' with Microsoft SmartScreen before it will automatically bypass SmartScreen. This usually only takes a couple of days.
So once a year (usually in November), for a couple of days our users might see this message when installing. All you ne…
Recent posts

New POS Reporting Module

ROBOTILL just released a new Reporting Module for its Point of Sale System. The new reports comes with various charts and all the reports can now be exported to Excel or other spreadsheets (previous versions only some reports could be exported).

The main reason for the new reporting module is that it will allow us to add new reports and enhance current ones more effectively - something that was very important to us as we are planning on adding several new reports in the coming weeks.

Reports are no longer availabe in ROBOTILL Manager. The new reporting module is a separate module that is automatically installed as part of the main ROBOTILL install file. If you are upgrading from a previous version you simply need to download and run the latest install file to upgrade your current version. A new 'ROBOTILL Reports' icon will be added to your desktop and a shortcut will also be added to the ROBOTILL program group.

The ROBOTILL Reporting Module does not require a separate licence.…

Connecting your POS Back Office PC remotely

ROBOTILL allows you to connect multiple tills (POS Computers) and back office computers (used for management) to your Point of Sale System - as long as all the computers are connected to the same network. So what do you do if you want to connect to your shop or restaurant from home?

If you want to add a computer to your system - it is easy - you just follow the instructions on how to install an additional computer in the online help. The computer however needs to be on the same network. So if you need to connect a computer from a different location, then you have the following options:
Option 1 (easiest option): Use Teamviewer You can use software like TeamViewer that you can install and set up for unattended remote access. You can then connect to a computer at your shop and work in ROBOTILL Manager remotely. If you have an additional computer at the shop/restaurant that you can install as the back office computer - you can connect to that computer. That way you can work remotely wit…

ROBOTILL Version 8.05 released.

ROBOTILL Version 8.05.01 has been released that includes an auto-logout feature and more options for using and allocating waiters.

New in version 8.05:

More options on how tables and waiters are allocated. See Restaurant Configuration in the online help. The table selection screen can now also show customers allocated to tables.Using default tables were improved for fast food shops.New Auto-logout feature will log out a cashier/waiter if there were no user input for a specified period.The 'Sales Per Day' report now includes refunds.A problem was fixed when more than one discount were allocated to the same item. You can download the latest version of ROBOTILL here.

Upgrading to a new version of ROBOTILL

ROBOTILL just made upgrading to a new version of ROBOTILL easier. With previous versions you first had to uninstall your old version before you could install the new one. Now you can simply run the new install file and it will upgrade your current installation.

Note that if you have a version older than ROBOTILL 8.00 you will still need to first uninstall your old version (for the last time). See the online help for more detail.

ROBOTILL regularly releases new upgrades that are available and free to all users (also for the users using the Free Point of Sale Program). We will post an update on this blog and facebook for new features that were added, but we don't always post and article on our blog or facebook for minor quality fixes and improvements.

It is recommended that you upgrade to the latest version every now and then. To check what version you are using open any ROBOTILL application and click on Help > About. To see what version is available go to the ROBOTILL Download

Product Import - Small Market Example

One of our users wanted to know how they can import products using Excel from various suppliers for a market. It is small local suppliers that do not have proper product codes (PLU, SKU, barcodes, etc). They also want to allocate all the products of a supplier to a specific department in ROBOTILL. We have decided to give an example of how this can be done on our blog to also help other ROBOTILL users with a similar requirement.
Deciding on how to use unique product codes When you import products using the Bulk Product Import feature of ROBOTILL it is important to use unique product codes or barcodes. When importing products from various suppliers that don't have international unique product codes, you can do one of the following:
Allocate product codes yourself - this can work but will be time consuming.Ask the suppliers to allocate their own unique codes - the problem is that there might be suppliers that choose the same product code (by coincidence).You can use the option above …

POS Customer Loyalty Program

Loyalty programs are very popular these days. A good loyalty program will help you retain customers and increase sales. ROBOTILL now has a flexible, points-based loyalty program.

When a customer card is scanned/swiped and a customer has earned enough points the new reward button will become visible to the cashier.

The customer will be able to choose from a list of rewards or even have the option to convert the points to cash to help pay for the sale (the cash reward is optional and can be turned off).

The customer details and points earned can be printed on the receipt to encourage the customer to come back and spend more.

The loyalty program is very flexible and can be set up to work for your specific requirements. To see how to set up your loyalty program, see Loyalty Program in our online help.

The loyalty program is available in the POS Retail Module and the POS Restaurant module. It is not available in the Free Edition.