ROBOTILL News and Updates

  ROBOTILL Version 9.28 is now available! The main focus of this release is a significant improvement to stock taking . Version 9.28 introduces a new Physical Count method that makes it much easier to count stock as you actually find it — especially when working with compound items, packs, boxes and individual units. There are also improvements to cash drawer behaviour and new options to control what information employees can see in the POS applications. New Physical Count Stocktake Previously, stock taking in ROBOTILL worked by setting the quantity of an item to a specific amount. This works well when correcting stock levels, but it can make a full physical stocktake more complicated when the same stock exists in different units. For example, suppose you sell bottled water as: Individual bottles Six-packs containing 6 bottles Boxes containing 24 bottles You might physically count 2 six-packs, 2 loose bottles and 1 box . With the new Full Stocktake in Version 9.28, you simply ent...

  ROBOTILL version 9.27 introduces fingerprint reader support , giving businesses a faster and more convenient way to identify users at the point of sale. ROBOTILL currently supports the DigitalPersona 4500 USB fingerprint reader . Faster User Identification Cashiers, salespersons and waiters can now use their fingerprint instead of entering a PIN when ROBOTILL needs to identify them. Fingerprint identification is not limited to logging in. It can also be used for other functions where ROBOTILL requires user identification, including table selection, security overrides and other protected functions . Users can still use their PIN if their fingerprint cannot be read or if the fingerprint reader is unavailable. Register Up to 10 Fingerprints Per User Fingerprints are registered for each user from the ROBOTILL Back Office application. You can register any or all of a user's 10 fingers. Only one fingerprint is required, but registering more than one is recommended. This gives the user...

 In this video, you'll learn how to use Modifiers in ROBOTILL Restaurant POS to improve order accuracy and reduce mistakes in the kitchen. We'll cover: ✅ Why modifiers are important ✅ Setting up sides such as chips, salad and vegetables ✅ Creating cooking instructions such as rare, medium and well done ✅ Hiding modifier products from waiters and cashiers ✅ Choosing whether modifiers should change the price ✅ Printing modifiers on kitchen slips, bills and receipts ✅ Using modifiers for pizza toppings, sauces, extras and much more Modifiers help ensure that waiters ask the right questions and that the kitchen receives clear instructions, resulting in fewer mistakes and happier customers. 🔔 Subscribe to the channel so you don't miss future ROBOTILL training videos. 🌐 Website: https://www.robotill.com 📖 Online Help: https://poshelp.robotill.com 🎥 More Training Videos: https://www.youtube.com/@ROBOTILLSupport/videos

  A problem affecting price changes during stock receiving has been fixed in Version 9.26. We strongly recommend that all users update as soon as possible. Under certain circumstances, the bug could cause product prices to be updated incorrectly during stock receiving. What's New in Version 9.26 Critical Fixes Fixed an issue where product prices could be updated incorrectly during stock receiving. Fixed an issue with voided delivery sales. Stock Receiving Improvements Stock receiving has been simplified and improved. Several settings have been removed and consolidated. The stock receiving workflow has been streamlined. Price changes are now easier to review and manage. For more information, see the updated online help: https://poshelp.robotill.com/StockReceiving.aspx New: Order Modifiers Order Attributes have been replaced with the new Order Modifiers feature. Important: Users should allow time to replace all order attributes with the new Order Modifiers aft...

  At Robotill, our mission has always been clear: to deliver reliable, professional POS software at exceptional value for South African businesses. To ensure we can continue improving and supporting the platform, we will be adjusting our licence pricing effective 1 March 2026 . Our previous price adjustment was in 2024 , and this update represents a modest increase of less than 10% . Updated Licence Pricing 1-Year Licence New Price (incl. VAT): R 1,595.00 Price (excl. VAT): R 1,386.96 Previous Price (incl. VAT): R 1,495.00 Increase: R 100.00 (≈ 6.7%) 2-Year Licence New Price (incl. VAT): R 2,795.00 Price (excl. VAT): R 2,430.43 Previous Price (incl. VAT): R 2,645.00 Increase: R 150.00 (≈ 5.7%) The two-year licence continues to offer meaningful savings compared to renewing annually, while providing long-term stability and value for committed businesses. Why the Adjustment? Since our last increase in 2024, we have continued to: Mainta...

ROBOTILL version 9.25 has been released and is now available for download. Unlike many of our previous updates, this release does not introduce a large number of visible new features. Instead, it focuses on important technology upgrades that ensure ROBOTILL remains secure, reliable, and supported for many years to come. New Database Setup Wizard The most noticeable change in version 9.25 is a completely new Database Setup Wizard . The new wizard is easier to use, more robust, and significantly improves the installation experience—especially for new installations. As part of this update, the wizard now installs SQL Server 2022 by default. Updated .NET Framework To keep ROBOTILL aligned with current and future Windows platforms, version 9.25 now runs on the latest .NET Framework (4.8.1) . This upgrade ensures: Improved performance Better security Long-term Microsoft support Compatibility with newer versions of Windows These changes are largely behind the scenes,...