The coronavirus pandemic is impacting everyone from our families, to our businesses. Our thoughts are with those affected by the virus, particularly those who are sick but also those who are going through a difficult time due to the economic impact of the virus.
ROBOTILL Support and Sales
Long before the start of the outbreak of the virus, ROBOTILL has already implemented a cloud based office system to allow our employees to work from home. We will be able to continue to give the same level of support as before even if all our employees are in self-isolation.
The economic impact of the virus will affect all of us in some way. It is probably our customers that are using the restaurant and hospitality modules that will be affected the most.
We are proud of the fact that ROBOTILL licence fees are some of the lowest in the industry - giving our customers one less overhead to worry about during this difficult time. To help our customers further we decided not to have an annual price increase this year (we normally have our annual price increase in March).
What happens if you can't renew your licence?
There might be some business that will be forced to close for a period. If you are unable to renew your yearly licence you can simply let the licence expire. Your ROBOTILL software will revert back to the free edition - still giving you access to some of the important reports and even allowing you to continue doing a limited number of sales per day.
You will not lose any data. Although the free edition has a limit on the number of products you can add, it will not delete any products - it will simply prevent you from adding new ones.
Once you are ready (however long it takes) - you can purchase a licence again to get the full functionality of your system back.
We will overcome the COVID-19 crisis
Even if we are forced into isolation - we will stand in solidarity and we will overcome this!