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Upgrading to a new version of ROBOTILL

ROBOTILL just made upgrading to a new version of ROBOTILL easier. With previous versions you first had to uninstall your old version before you could install the new one. Now you can simply run the new install file and it will upgrade your current installation.

Note that if you have a version older than ROBOTILL 8.00 you will still need to first uninstall your old version (for the last time). See the online help for more detail.

ROBOTILL regularly releases new upgrades that are available and free to all users (also for the users using the Free Point of Sale Program). We will post an update on this blog and facebook for new features that were added, but we don't always post and article on our blog or facebook for minor quality fixes and improvements.

It is recommended that you upgrade to the latest version every now and then. To check what version you are using open any ROBOTILL application and click on Help > About. To see what version is available go to the ROBOTILL Download page.

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Upgrading to ROBOTILL Version 8

The ROBOTILL Version 8 release is a major release. If you are upgrading from ROBOTILL Version 7 (or earlier versions) to version 8 please take note of the following:

Normally you don't need new licence keys when upgrading, but we made some changes to our licencing system. You will need to follow the new registration instructions to get new keys (no need to pay again). We should email the new keys withing an hour or two (but allow for up to 8 hours). For this reason we suggest you do the upgrade after close of business so that you will have the new keys before you start working again.In version 8 you no longer log into the POS apps using a username and password. Usernames and passwords is used for ROBOTILL Manager and ROBOTILL Branch. For the POS Apps you now use a user PIN. With a new install the default pin is 12345. If you however upgraded from version 7 the PIN will be the user's card number. If card numbers were not used, then the user will have no PIN and you will first n…

POS Card Reader for Cashier and Waiter Login

ROBOTILL now supports a card reader for logging in users (cashiers, supervisors, waiters). If this option is selected, it will replace the default login where a user needs to select his name from a list and type a password to log in.

Other new features in version 3.31 of ROBOTILL include:

A refund can now be allocated to an account (previously only cash refunds were supported). The customer account will be updated and the customer statement will reflect the refund.New stock items can now be created during stock receiving.Tier prices can now be updated in the price maintenance screen and during stock receiving.Payment screen improved to speed up payments.

ROBOTILL (as well as the FREE POS Edition) can be downloaded from http://www.robotill.com


Windows Protected Your PC

If you get the 'Windows protected your PC' when downloading and installing ROBOTILL, click on the 'More Info' link.


In the next screen, make sure the Publisher is ROBOTILL (PTY) LTD and then click on 'Run anyway'.

Why you got this messageROBOTILL is registered with an international certification authority that have verified our business. They have issued ROBOTILL with a software certificate that helps protect our users as our software is signed with the certificate. 
Once a year (usually in November) we need to renew our certificate. That means we get a new certificate from the certificate authority and we sign the ROBOTILL applications with the new certificate.
The new certificate needs to build up a 'good reputation' with Microsoft SmartScreen before it will automatically bypass SmartScreen. This usually only takes a couple of days - but for some reason this year it is taking much longer. 
We are currently investigating why the SmartScreen trust is t…