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Connecting your POS Back Office PC remotely

ROBOTILL allows you to connect multiple tills (POS Computers) and back office computers (used for management) to your Point of Sale System - as long as all the computers are connected to the same network (same WIFI or LAN). But what do you do if you want to connect to your shop or restaurant from home?

Recommended option - Easy to do

You can easily work remotely by installing something like TeamViewer or Anydesk on your back office PC at the shop. If you only have one computer at the shop, you can also install it on your till but that will mean you will only be able to connect remotely when the till is not in use.

You can set TeamViewer or Anydesk up for unattended access, meaning you can connect remotely from home without needing someone at the shop to accept the connection.

You will have full control on the back office PC, meaning you can log into ROBOTILL Back office, add or update products, run reports, do cash-up's and more.

Other options to work remotely

  • Using a VPN. If you set up a virtual private network you can connect all your computers over the Internet. That means your tills and back office PC's can be anywhere. You will need a very fast and stable Internet connection. ROBOTILL will not give support for installing a VPN.
  • Using a cloud server - this option is not recommended as it affects the performance in ROBOTILL and you will need to pay for your cloud server. 
  • Using ROBOTILL Head Office Features - this option is not recommended as you will only be able to update products remotely and you will only receive 3 reports remotely. You will not have full control of your back office app. The head office features is mainly used when you need to transfer stock between branches.