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Important changes in ROBOTILL

Existing customers of the popular Point of Sale System ROBOTILL should take note of the following two important changes in Version 3.41:

Change in how Cash Drawers work in ROBOTILL:


If a cash drawer (shift) has not been opened for a cashier and the cashier logs in, the system will now automatically open a cash drawer (shift) for that user and allocate a default float. This feature can be disabled in Manager if required. The default float can also be specified in Manager. 

When a cashier does a Cash Up, the drawer will not be closed (shift will be ended). The cash drawer can alternatively be closed from Manager. 

In Manager, a Cash Drawer now needs to be Finalized. A Cash Drawer is Finalized to confirm that the cash counted by the cashier is the actual cash returned. 

Change how 'Quantity Change' work in ROBOTILL:

To change quantity of an item, the item now first needs to be scanned (or selected) before changing the quantity. With previous versions it was needed to first change the quantity and then scan the item. 

It is also now possible to change quantities of any item in the list (previously scanned items in of the same sale).

Quantity change has been added to the Task Security in ROBOTILL so that it is possible to decide what security level is required to do a quantity change.

What else is new in version 3.41:
  • Cash Drop added. Cash Drop and Cash Withdrawn added to drawer report.
  • Problem when printing long till slips was fixed.
  • Quantity change via short cut keys and Quantity Change Screen added to Restaurant Module. 
  • Measured items (scale items and items measured in time or other unit) has been improved.
  • Drawer report of POS applications (Restaurant and Retail) was improved and a Drawer Report was added to Manager (back office application).
The FREE Edition of ROBOTILL can be downloaded from http://www.robotill.com


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ROBOTILL Remote Support

Update (2019/04/20): ROBOTILL No longer uses Chrome Desktop for remote support.
We now use AnyDesk. Installing Chrome Remote Desktop Step 1: If you are not already using Google Chrome as your browser, download and install Google Chrome (you can keep on using your existing browser as well).

Step 2: If you don't already have a google account, create one ... it is free (for gmail, drive and more).

Step 3: Install the Google Chrome Remote Desktop add-on from the Google Store. On the install page, click on 'Add to Chrome'.

Starting a Remote Support Session Email ROBOTILL Support and ask for support. They will arrange a time with you when they will be able to connect to your computer. When they ask you to send you the Remote Desktop ID, follow the steps below.

Step 1: Run Chrome as Administrator Right click on the Chrome icon on your desktop.


Select 'Run as administrator'.

Step 2: Start the Remote Session Open Google Chrome, open a new tab and click on 'Apps' on t…