ROBOTILL News and Updates

How to use order attributes in your Restaurant Software . Training video on how to use order attributes in the restaurant module to prompt the waiter for specific options for specific products. For example how the customer's steak should be done.

How to receive and sell stock in different combinations with your Retail Software using compound items. In this video we use the example of a 6 pack coke that you can sell as a 6 pack or individual coke cans. How to keep track of your stock on hand and use different product prices for the different combinations.   

The ROBOTILL Version 8 release is a major release. If you are upgrading from ROBOTILL Version 7 (or earlier versions) to version 8 please take note of the following: Normally you don't need new licence keys when upgrading, but we made some changes to our licencing system. You will need to follow the new registration instructions  to get new keys (no need to pay again). We should email the new keys withing an hour or two (but allow for up to 8 hours). For this reason we suggest you do the upgrade after close of business so that you will have the new keys before you start working again. In version 8 you no longer log into the POS apps using a username and password. Usernames and passwords is used for ROBOTILL Manager and ROBOTILL Branch. For the POS Apps you now use a user PIN. With a new install the default pin is 12345. If you however upgraded from version 7 the PIN will be the user's card number. If card numbers were not used, then the user will have no PIN and you will...

The Branch Module (Head office application for the ROBOTILL Point of Sale System ) has been improved. With previous versions all products at the head office were rolled out (remotely via the internet) to the various branches (shops). From version 7.16 you can now select specific products to be rolled out to specific branches/shops. The new version gives you the following flexibility: Specific products can be deleted at the branch level but still be kept at the head office and other branches.  You can choose to roll out only new products. The system will look at each branch to see what was added to the system after the specific branch/shop was last updated. You can select specific products for specific branches if some products are only available at specific branches. You can also still choose to simply update all products - in the same way the previous versions worked. For more information on how the new Branch Module update branches see: Update Branches in our onlin...

ROBOTILL Version 7.15 has been released and can be downloaded from the ROBOTILL website. We release new versions (minor upgrades) of our Point of Sale Software System on a regular basis. We are also working on a big and exciting release (major new release) that should be available by the end of the year. What is new in version 7.15? The system log has been replaced by the 'Event Log' and several improvements were made including more filters, more detail per item logged and more types of events being logged. The Event Log is now available from the ROBOTILL Manager menu under History (previously the system log was available from the Tools menu). Order Slips can now also be reprinted from historic sales. This can be done from ROBOTILL Manager > History > Sales > Select Reprint Order Slip. A fix was done to the date and time of reprints of intermediate bills. The Department Report will now calculate profit according to your Tax settings (the same as the other r...

Is your restaurant or pub open until after midnight? In the ROBOTILL Point of Sale System you can choose if you want to group sales that was done after midnight with the previous day in order to see how a specific shift or waiter performed that started the previous day but ended in the early hours of the next day. In the   'After Midnight' settings in the Restaurant configuration screen of ROBOTILL you can use the following two settings: Use 'Shift Date' instead of the 'Sale Date' for reports and charts that are grouped by date. That means the report will group the sales not by the date and time of the sale but the date and time that the shift started. Business day start time: If you set your start time for a day at 07:00, then any report where you select a date range will start at 07:00 of the selected day (instead of 00:00 that is the default) and end the report at 06:59 on the day after the end date of the report (instead of the default that is 23:...

ROBOTILL Version 7.11.03 is availalble for download. All users are recommended to upgrade to the latest version but especially users using any version from 7.09.00 to 7.11.02. To check your version just click on Help > About of any ROBOTILL application. The problem might cause an error message to appear very infrequently. In very rare occasions it might cause an item to be dropped from a sale, a stock quantity to be incorrect, or even a sale that has not been completed yet to disappear in the restaurant module. Please note that if you were affected by the problem that the impact on your data will be minimal if any. Please upgrade to the latest version if you have any of the affected versions - even if you haven't experienced any problems. The upgrade is free to all users including users of the free edition (all upgrades are free). To upgrade you can follow these upgrade instructions . The latest version can be downloaded from the ROBOTILL Download Page.