ROBOTILL News and Updates

POS Restaurant Tables - Click Image to Enlarge Selecting Tables in the Point of Sale Restaurant Module of ROBOTILL is now easier, quicker and better. The new Restaurant floor-plan will display the tables as they are located in your Restaurant or Bar. Tables are color coded so that you can see if a table is available or in use. When a table is selected the following information about the table will be displayed: Table Name / Number Cashier allocated to the table Waiter that is busy serving the table.  If a specific customer is allocated to the table, the customer name will also be displayed. A customer table can also be other items that orders can be allocated to, for example: Pub/Bar Chairs (see image above). Telephone Orders Take-Out Orders You can also add other features to your floor plan for example: entrances, walls, etc. (see image above).  For details on how to set up your floor plan, see the Restaurant Tables section in the ROBOTILL Online...

ROBOTILL allows you to set up department printers. An example of a department printer would be the kitchen printer. You can have multiple department printers, for example: Kitchen Printer Bar Printer Pizza Printer etc. In the Restaurant module , if the waiter clicks on 'Order' an order slip will be printed to each department. Each order slip for each department will only contain the items that needs to be prepared by that specific department. For example the food items will go to the kitchen department while the drink items will go to the bar department. More items can be added to the sale and only the new items will be printed to the department printers to prevent duplication (a full order can be resubmitted if needed). In the retail module department printers can also be used. Examples would be: Storage Room - An order slip can be printed to the storage room to notify the storage room personnel to retrieve a specific item for a sale. Take-out - If y...

ROBOTILL used to have a Point of Sale License that did not expire. The license was more expensive than the yearly license that is currently available, but it was a once off payment. The license was linked to a specific computer (hardware). So if you replaced your computer, you had to purchase another license (these conditions where clearly stated on the ROBOTILL website). On average computers gets replaced every 5 - 7 years, so it was still a much better deal than a yearly license. ROBOTILL however decided to discontinue the 'once-off' license for the following reasons: Although the conditions above where clearly stated on our purchase page, some customers where still unhappy if they needed to purchase another license when replacing a computer.  If the computer was stolen or you wanted to replace the computer after a couple of months, then it would have been better if you purchased the yearly license instead.  ROBOTILL offers FREE support and FREE upgrades. When you h...

ROBOTILL allows you to configure card payments. You can specify what the card options are (Example: Visa, MasterCard, etc). In the POS application the cashier will then be prompted to select the card and enter additional optional information (name, authorization number, etc). Card payments with the additional information will be available in the reports. There are however some customers that will prefer to skip the card selection screen. If you only need to keep track of card payments and not the details of the card (example: card type, name on card, authorization number), then you can disable the card selection screen. To disable the card selection screen, open Manager and go to Setup > System Configuration > Payment Options tab. POS Card Payment Setup - Click to enlarge Check the box that says 'Skip Card Selection'. Note that this does not disable card payments, it only bypass the additional card information screen. This feature is useful if you don't n...

You can now relax as ROBOTILL will do full database backups daily! We all know how important backups are for your Retail Store or your Restaurant . There is a lot that can go wrong: Hard Drive Failure Theft or Fire User error during a bulk operation like bulk stock import or updates. If you don't have a backup of your Point of Sale System , you could loose valuable data (sales history and reports). You could also face a lot of downtime while you need to set up the system again. This will not only be products and prices but also the print layout of slips, users, employees, etc. It always was possible to easily do a backup with ROBOTILL, but now with Version 5.1 you can enable automatic daily backups ... by simply checking one box. ROBOTILL Backup - Click to enlarge The automatic backup feature is also available in the FREE Point of Sale Edition of ROBOTILL . For more information on how the backup works, see the Backup section in the ROBOTILL Online Help...

Retail POS Module - Click on Image to enlarge Restaurant Module - Click to enlarge ROBOTILL has released version 5 of its popular Point of Sale Software system. Apart from a new modern look, the following has been added: Easy to Use and Powerful The new features like attributes and variants are very useful but completely optional. The new product setup has been designed to help you to easily and quickly add products. More advanced features are now in separate tabs so that they are easily accessible to users who want to make use of them but out of site and not confusing to users who want to stick to the basics. POS Product Attributes Also called product tags or sub categories in other systems, the attributes has been designed to be extremely flexible so that it can work for any possible scenario. Any number of attribute groups can be added with any number of options per group. Different attribute groups can be added to different products. In ROBOTILL, att...

It is sometimes needed to discard stock. Reasons might include breakage, stock that expired, etc. In the past you needed to take care of this with the Stock Take functionality in ROBOTILL . With version 4.31 you can now use the new 'Discard Stock' functionality to quickly discard stock and adjust the stock levels. In ROBOTILL Manager go to Stock > Discard Stock. You can just scan the item or type a code or part of the description and the quantity to discard. The stock quantities will be adjusted and details about the transaction (date, user, reason, stock item and quantity will be saved). There is also a 'Discarded Stock Report' that can be filtered by date range. Click on image to enlarge For more information about ROBOTILL ( Point of Sale System ) or to download the free edition, go to www.robotill.com