ROBOTILL News and Updates

It is sometimes needed to discard stock. Reasons might include breakage, stock that expired, etc. In the past you needed to take care of this with the Stock Take functionality in ROBOTILL . With version 4.31 you can now use the new 'Discard Stock' functionality to quickly discard stock and adjust the stock levels. In ROBOTILL Manager go to Stock > Discard Stock. You can just scan the item or type a code or part of the description and the quantity to discard. The stock quantities will be adjusted and details about the transaction (date, user, reason, stock item and quantity will be saved). There is also a 'Discarded Stock Report' that can be filtered by date range. Click on image to enlarge For more information about ROBOTILL ( Point of Sale System ) or to download the free edition, go to www.robotill.com

High Priority Update: If you are using more than one till (POS Point) with ROBOTILL you need to download and install the latest version. There was a problem that caused a sale to disappear (very infrequently) if multiple tills were used at the same time.This problem has been fixed in version 4.3 that is now available for download. Other New Features in ROBOTILL Version 4.3 The Restaurant Module now also supports a barcode scanner in the main POS screen. This change was requested as some restaurants and coffee shops not only sells items from their menu but also loose items that needs to be scanned. Customers can now be deleted (in the past you could only add and edit customers). The Export Manager has been improved to support scale software that requires fonts in the export files. The Upgrade Process from an older version to a new version has been improved. Remember, all upgrades are free of charge! Download the Version 4.3 now from www.robotil.com

ROBOTILL uses Microsoft SQL Server as a database engine to ensure that the system is fast and robust even if you have several POS Points and back office computers connected to the same server. The ROBOTILL Database Connection Wizard is used to install SQL Server if needed and connect all the computers to the server. In Version 4.23.3 (just released) the Wizard now comes with additional safety checks and prompts to prevent users from accidentally recreating the database (and loosing existing data). The Wizard will now clearly indicate when the database will be created (and if it exists, cleared) and when an existing database will be used. The new version can be downloaded from http://www.robotill.com

Become a ROBOTILL Reseller! ROBOTILL is easy to use - but still very powerful and flexible - Point of Sale Software.  ROBOTILL focuses on very specific type of POS customers - those customers who are willing to download the software, install it, set up their system and purchase their own POS Hardware (computer, touch screen, barcode scanner, POS Printer and electronic cash drawer). For these types of customers, ROBOTILL is an excellent choice as it is cheap, easy to install and comes with great online help ( http://poshelp.robotill.com ) and online support (email and teamviewer). There will however always be those customers that prefer not to do it themselves. They want someone else to install it and if they do get a problem, they want to pick up the phone and ask for help.  That is where YOU come in! You can install ROBOTILL at your customers and charge fees for the following: Installation and Setup On-site support and telephonic support (ROBOTILL o...

Disaster Recovery (DR) involves a set of policies and procedures to enable the recovery or continuation of vital technology infrastructure and systems following a natural or human-induced disaster. When last did you do a backup?  You might think that having a history of your sales is not that important for running your business, but how long will it take you to start from scratch? Remember it is not just stock that you will need to add - you will need to setup the print layout of slips, add employees, coupon deals, etc, etc. ROBOTILL uses SQL Server as the database engine. SQL Server is a very robust and secure server but that will not help you with disasters like a hard drive crash, computer theft, fire, etc. There is also the possibility of user error. Some bulk actions like bulk stock import can cause serious problems if not done correctly. Disaster Recovery Plan Having a good disaster recovery plan is important. Here are a couple of things to remember: Do regu...

ROBOTILL Version 4.23 has been released . The Customer and Customer Statements sections has been enhanced. Customer Screen - Click to enlarge Some fields where added to the customer screen in ROBOTILL. These fields has also been added to the Print Design Tool so that you can add the new fields to the Customer Statement. Note: The default statement only has the basic fields but you can easily add more fields to the customer statement in the Print Design Tool by simply dragging and dropping the fields where you want them. The latest version of the ROBOTILL Point of Sale System can be downloaded for free from www.robotill.com

Custom orders (custom stock items) will be items like 'Build Your Own Pizza' where you allow the customer to choose his own toppings. The Restaurant Software Module allows you to add notes to items. These notes are great to let the kitchen know how a steak should be cooked as the instructions are only printed on the orders slips. The notes however will not work for custom orders as you want the order total to be adjusted depending on what custom toppings the customer chooses. For a 'custom order' it would be better to add items (toppings) as stock items. By default, ROBOTILL will not add another item to the order if the order already has that item. Instead it will increase the quantity of the item that is already in the order. The reason for this is to reduce the amount of till slip paper that is used. If you are working with custom orders, this feature is however not ideal as you would like to keep the items separate. You would for example want to see for ea...