ROBOTILL News and Updates

  The Microsoft SmartScreen system is currently incorrectly flagging the ROBOTILL install file as 'not commonly downloaded'. We have reported this issue to Microsoft and it should be resolved in the next couple of days.  ROBOTILL is a well known and commonly downloaded application. The install ROBOTILL install fille and applications are all signed with a digital certificate issued by a Certificate Authority (CA) that has validated ROBOTILL (the company). The certificate protects the user and ensures the software was not tampered with by an outside source. If you get the message, please follow these instructions Normally you can download ROBOTILL from any browser, but if you get the warning message, we recommend you use Microsoft Edge to download ROBOTILL. Move your mouse over the message and click on the  3 dots next to the message  (not the 3 dots next to Downloads). Click on 'Keep'. Click on the down arrow next to 'Show More'. Click on 'Keep anyway'. C...

If you are trying to install ROBOTILL on a Windows 7 computer and you are getting the '.NET Framework Blocking Issues' error or another message about the .NET Framework, follow the steps below: Run all outstanding Windows updates on your computer. Restart your computer and check that your computer is up to date - if not, repeat the first two steps. Once your computer is up to date you can run the ROBOTILL install again - the install should now finish without a problem.  If you still have a problem, download the latest version of the .NET Framework directly from Microsoft's website and install directly. It is only on Windows 7 that you might get problems with the .NET Framework install as the .NET Framework is automatically installed on Windows 10.

If you get the 'Windows protected your PC' when downloading and installing ROBOTILL, click on the 'More Info' link. In the next screen, make sure the Publisher is ROBOTILL (PTY) LTD and then click on 'Run anyway'. Why you got this message ROBOTILL is registered with an international certification authority that have verified our business. They have issued ROBOTILL with a software certificate that helps protect our users as our software is signed with the certificate.  Once a year (usually in November) we need to renew our certificate. That means we get a new certificate from the certificate authority and we sign the ROBOTILL applications with the new certificate. The new certificate needs to build up a 'good reputation' with Microsoft SmartScreen before it will automatically bypass SmartScreen. This usually only takes a couple of days - but for some reason this year it is taking much longer.  We are currently investigating why t...