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Showing posts with the label COVID-19

Retail Delivery Training Video

As part of an effort to help our customers during the COVID-19 crisis, ROBOTILL added delivery features to their retail and restaurant modules. This video shows how to use the delivery features in the retail POS module. The new delivery features are available to all licenced ROBOTILL customers at n o additional cost.

Restaurant Delivery Training Video

Training video showing how to do deliveries with your ROBOTILL Point of Sale Software. The COVID-19 pandemic has forced restaurants to adapt and start operating in a new way. ROBOTILL added delivery features to help restaurants take online and telephone orders and to deliver food. This video shows how to use the new delivery features in the restaurant POS module.

Retail Delivery POS Update

ROBOTILL released an update (version 8.12) last night for the retail point of sale users to enable them to do deliveries as well (the update a couple of days ago were only for restaurants). Now both retailers and restaurants can keep track of deliveries. You can set up delivery orders, print delivery notes for drivers or couriers, intermediate bills for COD deliveries (in both the retail and restaurant modules), keep track of stock, and much more. The new delivery features are available to licenced ROBOTILL customers at no additional charge. For more information on how the retail delivery work - have a look at our online help:  https://poshelp.robotill.com/RetailDelivery.aspx

Restaurant food delivery POS update

COVID-19 has force business to adapt in order to survive. The lockdown level 4 that started in South Africa today, allows restaurants to operate again but only to do deliveries - no sit down or collections allowed. ROBOTILL has released an update to its restaurant point of sale software this morning to help our customers. The new version (8.11) that can be downloaded from the ROBOTILL website allows a restaurant to switch between table orders and delivery orders. You can allocate drivers or couriers to orders, print delivery slips, keep track of orders, payments and more. For more information on how the new feature works see our online help -  https://poshelp.robotill.com/RestaurantDelivery.aspx We will be releasing another update in the next couple of days to allow the same features for our retail customers.

Lockdown Level 4 POS Software Update

ROBOTILL is working round the clock to have a software update ready by the 1st of May when lockdown level 4 will start in South Africa. The update is to help our restaurant customers cope during level 4 lockdown when they can only deliver food (no sit down or collections allowed). The update will allow customers using the restaurant point of sale module to run their business more efficiently during this period. You will be able to track orders and deliveries using the same restaurant module you are used to. The new version will also benefit our international customers as a lot of countries have similar restrictions. The update will be released at no additional cost. We will publish an article on this blog and facebook when the update is ready for download.

Lockdown! What now?

South Africa will be in a 21 day lock down from midnight on Thursday 26 March until midnight on Thursday 16 April, all South Africans will have to stay at home. What about the business owners of shops and restaurants? This is not the end It might feel like the world is coming to an end - it is not. The lockdown will end. COVID-19 might have some lingering and lasting effects on how we live - but people will again want to go out for dinner at their favourite restaurant - take the kids for waffles - treat their spouses to a shopping spree. It is important to stay informed but watching news the whole day during the lockdown will become depressing.  It is important to stay active, but you might need to do more than just play monopoly for three weeks. As a business owner you will quickly become restless if you feel you are not working and not making any progress. Things to do during the lockdown Before the lockdown starts The South African government gave us three days ...