ROBOTILL News and Updates

  Version 9.24 of the ROBOTILL Point of Sale system is now ready for download!   ✨ What’s New   Sales by Month Report The popular Sales by Month report has returned. It was temporarily unavailable while we upgraded our reporting system, but it’s now back. Free just got better The free edition of ROBOTILL now allows you to view history (sales, events and more). Simplified Future Date Fix In previous versions, if a computer’s date was accidentally set forward, sales recorded with a future date could cause multiple issues—including licensing problems. Even after correcting the computer’s date, those future-dated sales continued to create complications.   With Version 9.24, the way these issues are detected and resolved has been streamlined and simplified, ensuring smoother recovery and fewer headaches.   Note to ROBOTILL Resellers: The 'Fix Future Dates' feature that was available in Jarvis (reseller portal) has been removed. The problem is no...

  Protect your business from unexpected data loss with this essential guide to POS disaster recovery. In this video, we walk you through best practices for backing up your Robotill system—covering how to enable automatic backups and seamlessly copy your backup files to the cloud. Whether you're running a small retail store or a busy restaurant, these steps will help ensure your point of sale software is secure, resilient, and ready for anything. ✅ Learn how to: - Set up automatic backups in Robotill - Configure cloud sync for offsite protection - Avoid common pitfalls in POS data recovery Don't wait for disaster to strike—watch now and safeguard your business!

  Two years ago, we made a strategic decision to discontinue remote support and focus entirely on email support. Our goal was simple: make ROBOTILL so intuitive and well-documented that remote support wouldn’t be necessary. Since then, we’ve: Released major usability improvements Expanded our online help system Uploaded step-by-step training videos These resources now cover nearly every common issue, and most users resolve problems quickly without needing live assistance. However, we’ve listened to feedback and understand that some users still prefer the reassurance of expert intervention. That’s why we’ve decided to reintroduce remote support , available directly from ROBOTILL. What’s New? You can now purchase a 30-minute remote support session from ROBOTILL. We’ll still display a list of resellers who offer remote and on-site support. Our Recommendation We encourage users to explore our online help first — it’s comprehensive, free, and available 24/7. But if you’d r...