Skip to main content

Choosing an electronic cash drawer

The ROBOTILL POS software package allows you to use any electronic cash drawer.

When choosing a cash drawer for your shop, you have basically two options.
  1. A cash drawer that plugs into your POS printer (RJ11). The software (ROBOTILL) sends a message to the printer, and the printer sends a message to the cash drawer to open.
  2. A cash drawer that plugs into the POS computer directly (RS232). The software (ROBOTILL) sends a command directly to the drawer to open.
If you are looking for the cheapest choice, the RJ11 drawer is usually a bit cheaper (not by much) but then you will need to buy a POS Printer that is expensive (compared to standard printers). You need a POS Printer to operate the RJ11 drawer.

The cheapest solution would be a standard printer with a RS323 cash drawer. If you later replace your standard printers with POS printers you can continue to use your RS323 drawers.

If you already have a POS printer with a RJ11 connection, then you can choose any (the cheapest) drawer.


Popular posts from this blog

Upgrading to ROBOTILL Version 8

The ROBOTILL Version 8 release is a major release. If you are upgrading from ROBOTILL Version 7 (or earlier versions) to version 8 please take note of the following:

Normally you don't need new licence keys when upgrading, but we made some changes to our licencing system. You will need to follow the new registration instructions to get new keys (no need to pay again). We should email the new keys withing an hour or two (but allow for up to 8 hours). For this reason we suggest you do the upgrade after close of business so that you will have the new keys before you start working again.In version 8 you no longer log into the POS apps using a username and password. Usernames and passwords is used for ROBOTILL Manager and ROBOTILL Branch. For the POS Apps you now use a user PIN. With a new install the default pin is 12345. If you however upgraded from version 7 the PIN will be the user's card number. If card numbers were not used, then the user will have no PIN and you will first n…

POS Card Reader for Cashier and Waiter Login

ROBOTILL now supports a card reader for logging in users (cashiers, supervisors, waiters). If this option is selected, it will replace the default login where a user needs to select his name from a list and type a password to log in.

Other new features in version 3.31 of ROBOTILL include:

A refund can now be allocated to an account (previously only cash refunds were supported). The customer account will be updated and the customer statement will reflect the refund.New stock items can now be created during stock receiving.Tier prices can now be updated in the price maintenance screen and during stock receiving.Payment screen improved to speed up payments.

ROBOTILL (as well as the FREE POS Edition) can be downloaded from

The future of POS Software … ROBOTILL

ROBOTILL is POS (Point of Sale/Retail) Software developed by red diligence. The system is designed to be powerful but still easy to use. It supports any number of tills with a fast and robust database.

In this blog we will be posting about POS Software in general, new POS gadgets, as well as updating our customers of new releases of ROBOTILL.

For more information visit the ROBOTILL website at: