ROBOTILL News and Updates

  ROBOTILL Version 9.11 has been released. The accounting integration has been improved to make it simpler and easier. It is also more generic to import into other accounting systems. We will be releasing a video on how the new integration works in the next couple of days. The following were also added: New Sales Tax report. It is a detail report of how your total sales tax (VAT) is calculated for a specific period and include invoice numbers and amounts per sale.  Print items added to the order slip layout. These items can be added to the order slip if required.  The new version of the point of sale system can be downloaded here . 

One of the most important features of a Point of Sale System is the ability to tell if there are cash missing and who is responsible. This is done by linking a cashier to a specific cash drawer (the money in the till). But what do you do if your shop does not have a dedicated cashier per till and your employees share a till point and cash drawer? ROBOTILL allows you to work with any number of cashiers during a shift(s). Each cashier however is linked to a specific cash drawer. This is the only way an employee can be held responsible for the money in the till. All the transactions done is linked to a cash drawer - and to the cashier linked to that drawer. So what do you do when you want to allow multiple cashiers to share one cash drawer? This set up is not recommended as you will obviously not be able to tell who was responsible if there is cash short during cash up. If however you trust your employees and you want to work like this, then you can do the following: ROBOTIL...

The new ROBOTILL Branch Module allows you to manage multiple branches over the Internet, anywhere in the world, from a central location. You can update branches with products and prices and also transfer stock between branches. ROBOTILL always supported any number of tills (POS Computers) and back office computers on a local network using a powerful and robust database (Microsoft SQL Server). You also had the option of using a  cloud server for your Point of Sale System  if a local network was not an option for you. It was however limited to one 'shop'. Now, you can manage multiple shops (branches) over the Internet. Each branch will still have its own database with a local network (or cloud server) to connect the various tills and back office computers at the branch. The ROBOTILL Branch Module is an optional new add-on to your system and requires a Branch Module license. You only need one Branch Module license per company to manage multiple branches from one compute...

I am sure you are aware of the biggest cyber attack ever - WannaCry. Up to a million computers were affected and the virus is still spreading. It is a ransomware attack, meaning the attackers demand payment before releasing the hijacked computers. If no payment is made the data on the computer is lost. To protect your valuable Point Of Sale data of your ROBOTILL system, do the following: Enable automatic daily backups in ROBOTILL  Copy the backup files on another device like an external hard drive or a cloud sever. Make sure your Windows updates are up to date. If you follow these steps, the data in your Point Of Sale System will be safe.

The cash drawer reports in ROBOTILL has been improved. There are two different types of drawer reports in ROBOTILL, one that is printed at the POS point (on the till slip) and another that is printed from ROBOTILL Manager. Both has been improved and a lot more detail was added. It is also now easier to view drawer reports from drawers that has been closed some time ago with the new Cash Drawer Screen. Please Note: With previous versions of ROBOTILL, if a customer withdrew cash at the till with his bank card, it caused the balance in the drawer to go out. This bug has been fixed in version 5.6 and it is suggested that all customers upgrade to the latest version. The latest version can be downloaded at http://www.robotill.com Upgrades are free for all customers including customers of the Free Point of Sale version of ROBOTILL.

If your ROBOTILL Full Edition just suddenly reverted back to the free edition and you did not change any hardware on your PC, then it is probably due to a major Windows update. Microsoft releases updates all the time, but every now and then they release a major update like the Windows 10 Anniversary Update that was just released. These updates are done automatically. The usual updates will not cause the ROBOTILL license to revert back to the free edition, but a major update might. A major update can change the operating system serial number. This number is used as part of the ROBOTILL licensing system. Your ROBOTILL registration number is a number consisting of 4 groups of 4 digit numbers. With a major Windows update, one of the number groups would have changed.  To get the new number, simply click on 'Upgrade Now' when asked if you want to upgrade to the full edition. All you need to do is just email ROBOTILL Support your new ROBOTILL registration number. ROBOTILL...