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Restaurant Waiter Stations

With ROBOTILL Restaurant Software you can set-up waiter stations. Waiters can use a waiter station to select his/her tables, add items, send order slips through to the kitchen or bar, print intermediate bills, split bills, add tips and more.

Previously, waiters had to use one of the till points where the cashier that allocated him/her the table was logged in. Now (in version 6.04), waiters can use any till point no matter who is logged in.

To create a dedicated waiter station that will not be used for payments, do the following:
  1. You will need another Windows computer. A touch screen will be better but is optional. 
  2. Link the new ROBOTILL installation to your server by following these steps when you install
  3. In ROBOTILL Manager (from any computer), create a 'Waiters' user (or multiple of these for each waiter station). 
  4. If you chose not to automatically allocate cash drawers then you will need to open a drawer for this user in ROBOTILL Manager. As no sales will be completed from this point, the drawer (shift) can stay open and it will not be needed to do a cash-up on the drawer.
  5. In your restaurant waiter setup you can choose if you want waiters to log in (or swipe/scan their employee cards) before they are allowed to add items to a sale. 
  6. At your waiter station, log in using the generic 'Waiters' user. Each waiter can then simply select his table and add items as needed, send order slips through to the kitchen, etc. 
  7. At the till point, the cashier will then be able to select any table and complete the sale.
Remember that all upgrades are free. You can download the new version of ROBOTILL from the ROBOTILL Website.


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Workshop and Job Cards

ROBOTILL now has a new Workshop module. The Workshop module is ideal for shops that does repairs and various other kinds of 'jobs'. 'Jobs' are booked in by the Retail Point of Sale Module. The workshop can then work on multiple open jobs with the new Workshop Module and add items like labour, parts, etc. to the various jobs. Once a job is marked as complete, the job can be invoiced by the cashier (Retail Module).

The Workshop Module can run on the same computer as the till (Retail Module), the back office computer (ROBOTILL Manager) or on a separate dedicated computer in the workshop.

The good news: It's FREE! You require at least one registered POS Point to use the workshop module, but you don't pay extra for the workshop modules and you can use as many as you need.

Other new enhancements included in Version 5.8:

Workshop module was added as a separate module and added to the ROBOTILL program group (icon on your desktop and available from All Apps > ROBOTIL…

Restaurant Bill Split

It is easy to split bills in the Restaurant Software of ROBOTILL. The waiter/cashier can split a bill (sale) at a restaurant table into several bills (sales). The split can be done at any time - at the end of the sale when the customers want to pay - or even in the middle of service when more items will still be ordered.

To split a bill, the waiter selects the table in the Restaurant module of ROBOTILL and then selects 'Sale Options' > 'Split Bill'.

The waiter can then choose the items that should be moved to a separate bill. This process can be repeated multiple times if a bill needs to be split into several smaller bills.

For more information about the split of bills, see the ROBOTILL Online Help:

You can also download the Free Edition of ROBOTILL from the ROBOTILL Website.
Note that the bill split feature is not available in the free edition.

ROBOTILL Licensing System Upgraded

ROBOTILL upgraded its Point of Sale Software Licensing System. Customers of the Free POS Software Edition and new customers will not be affected. Existing customers will need to register again.

For this reason it is suggested that customers of the Full Edition with version number 5.80.04 or earlier, upgrade and email the new registration codes directly after close of business to allow the ROBOTILL Support team enough time to generate new keys for them.

There where two main reasons for the licensing upgrade:
Unlike the old licensing system, the new licensing system will not require new keys after a major Windows upgrade or a computer name change.Due to the fact that ROBOTILL is becoming a very popular Point of Sale System, it has become the target of hackers and crackers.  To see how the new ROBOTILL Registration works, see our online help: