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Can ROBOTILL be trusted?

We sometimes get questions from our customers like the following: 'Can I trust ROBOTILL, I don't see a physical address or telephone number on the website?' 'Is this a scam? Your prices and free support is to good to be true', 'How long will you be in business for?' etc.
Why you can trust ROBOTILLROBOTILL is a registered company, ROBOTILL (Pty) LTD with registration number 2018/094896/07.
We only registered in February of 2018 as a private company (PTY LTD) but have been trading as a partnership for several years before that. If you click on the archive link in this blog you will see ROBOTILL was started in 2012.
When you download and install our software you will notice the blue UAC message pops up (the same one that pops up when you install Microsoft software) to notify you that the software can be trusted instead of the yellow (Unknown Publisher) or red (malware) UAC message (see the image below if you do not know what the UAC message is).

You will noti…
Recent posts

Everyday is Black Friday at ROBOTILL

Everyday is Black Friday at ROBOTILL. You will not find a better deal for a Point of Sale Software system than the one we offer at ROBOTILL - not just today, but everyday of the year! Our prices are the best - all year long.

You will not find the same quality POS Software at the same or lower price.You only pay per till (POS Point) - not for the server or the back office computer.Support is free.All upgrades are free.We don't hide our prices - you don't need to contact us for a quote. Our prices is clearly visible on our website - www.robotill.comNo hidden fees or costs - the price you see on our website is the price you pay.Even our free edition is a better deal - it is not a free trial - you can use it for as long as you want. We don't rush you into buying today (Black Friday) - download our free Point of Sale System and take your time to decide if you want to upgrade to the full edition. How you run your business is an important decision that should not be rushed.
Have …

Roll out specific products to selected branches

The Branch Module (Head office application for the ROBOTILLPoint of Sale System) has been improved. With previous versions all products at the head office were rolled out (remotely via the internet) to the various branches (shops). From version 7.16 you can now select specific products to be rolled out to specific branches/shops.

The new version gives you the following flexibility:

Specific products can be deleted at the branch level but still be kept at the head office and other branches. You can choose to roll out only new products. The system will look at each branch to see what was added to the system after the specific branch/shop was last updated.You can select specific products for specific branches if some products are only available at specific branches.You can also still choose to simply update all products - in the same way the previous versions worked. For more information on how the new Branch Module update branches see: Update Branches in our online help.

ROBOTILL Version 7.15 Released

ROBOTILL Version 7.15 has been released and can be downloaded from the ROBOTILL website. We release new versions (minor upgrades) of our Point of Sale Software System on a regular basis. We are also working on a big and exciting release (major new release) that should be available by the end of the year.

What is new in version 7.15?
The system log has been replaced by the 'Event Log' and several improvements were made including more filters, more detail per item logged and more types of events being logged. The Event Log is now available from the ROBOTILL Manager menu under History (previously the system log was available from the Tools menu).Order Slips can now also be reprinted from historic sales. This can be done from ROBOTILL Manager > History > Sales > Select Reprint Order Slip.A fix was done to the date and time of reprints of intermediate bills.The Department Report will now calculate profit according to your Tax settings (the same as the other reports).If a ca…

Open until after midnight?

Is your restaurant or pub open until after midnight? In the ROBOTILL Point of Sale System you can choose if you want to group sales that was done after midnight with the previous day in order to see how a specific shift or waiter performed that started the previous day but ended in the early hours of the next day.

In the  'After Midnight' settings in the Restaurant configuration screen of ROBOTILL you can use the following two settings:

Use 'Shift Date' instead of the 'Sale Date' for reports and charts that are grouped by date. That means the report will group the sales not by the date and time of the sale but the date and time that the shift started.Business day start time: If you set your start time for a day at 07:00, then any report where you select a date range will start at 07:00 of the selected day (instead of 00:00 that is the default) and end the report at 06:59 on the day after the end date of the report (instead of the default that is 23:59 on the sa…

Important Update - Version 7.11.03

ROBOTILL Version 7.11.03 is availalble for download. All users are recommended to upgrade to the latest version but especially users using any version from 7.09.00 to 7.11.02. To check your version just click on Help > About of any ROBOTILL application.

The problem might cause an error message to appear very infrequently. In very rare occasions it might cause an item to be dropped from a sale, a stock quantity to be incorrect, or even a sale that has not been completed yet to disappear in the restaurant module.

Please note that if you were affected by the problem that the impact on your data will be minimal if any.

Please upgrade to the latest version if you have any of the affected versions - even if you haven't experienced any problems.

The upgrade is free to all users including users of the free edition (all upgrades are free). To upgrade you can follow these upgrade instructions.

The latest version can be downloaded from the ROBOTILL Download Page.

Epson POS printer printing slow

You might notice that there are a couple of seconds delay before slips (receipts) in ROBOTILL print when you are using an EPSON POS Printer. If you changed your point of sale system to ROBOTILL you might also have noticed that your previous POS system did not have this delay. This article will explain why it happens and how to fix it.
Why there are a couple of seconds delay before it prints Older point of sale software mostly generated simple receipts (till slips) with one font and one font size. The older POS printers were designed to print these types of documents fast.

ROBOTILL allows users to create till sips (receipts, quotations, intermediate bills, etc) to look the way they want. The unique ROBOTILL Print Design Tool allows you to use multiple fonts, multiple images, background images and more.

If you are using an Epson printer (we are not aware of any other POS printers that has this problem) and there are a couple of seconds delay before it prints, then it is because the pri…