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Custom buttons in POS Retail

The ROBOTILL Retail Point of Sale Module allows you to add custom touch screen buttons. These buttons can be accessed by pressing the 'More' button in the Retail Module. The buttons can be shortcuts to POS functions like 'Convert a sale to a quote' or shortcuts to products that are frequently used but don't have barcodes (for example a plastic carry bag).


There are 4 types of functions (buttons) that can be added:

Shortcut to a POS Function like 'Open Drawer'.Shortcut to a Product. Shortcut to a Product Category.External programs can be called with various parameters so that ROBOTILL can interact with other 3rd party software or custom add-on's. 
If a Product Category button is added and pressed in the retail module, a product selection screen for that category will be opened.


The cashier will be able to add multiple items to the sale without needing to scan the items. Normally you would add a category of products that are often purchased but don't …
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Using multiple printers for different forms

ROBOTILL version 6.05 allows you to choose different printers for different forms (till slips, receipts, quotations, intermediate bills, etc). With previous versions the default printer would have been used by POS Retail module and POS Restaurant module. You can now for instance choose that the receipts be printed on your POS slip printer but that the lay-bye contracts be printed on a A4 printer. 

To see how to set this up see: POS Printers in our online help

The different forms can also be designed for different stationary (slip paper or A4) - see Print Design for more information.

Other changes in version 6.05:

The Refunds report has been improved. It is now possible to turn on a warning if stock that is 'out of stock' is being added to a sale. To add this feature, in Manager go to Setup > System Configuration > 'General Setup' and check the box that says "Warn if items that is out of stock is sold"An option was added during the stock receiving proces…

ROBOTILL Version 6.04.01 Released

ROBOTILL released version 6.04.01 of their Point of Sale System with the following enhancements and fixes:

New discounts report was added. Available at Reports > Sales > Discounts.On the Restaurant POS Module, if you selected that waiters must enter their passwords, you can now allow a manager or supervisor to select the table without needing to change the waiter at the table. This is done with the security override feature and the security level required can be specified in the Task Security (new task is 'Select Any Table').Pole display was fixed to show the price including or excluding tax as selected in setup.Combo deals and coupons did not display in the intermediate bill - this is now fixed.  The new version can be downloaded from the ROBOTILL Website.

Restaurant Waiter Stations

With ROBOTILL Restaurant Software you can set-up waiter stations. Waiters can use a waiter station to select his/her tables, add items, send order slips through to the kitchen or bar, print intermediate bills, split bills, add tips and more.

Previously, waiters had to use one of the till points where the cashier that allocated him/her the table was logged in. Now (in version 6.04), waiters can use any till point no matter who is logged in.

To create a dedicated waiter station that will not be used for payments, do the following:
You will need another Windows computer. A touch screen will be better but is optional. Link the new ROBOTILL installation to your server by following these steps when you install. In ROBOTILL Manager (from any computer), create a 'Waiters' user (or multiple of these for each waiter station). If you chose not to automatically allocate cash drawers then you will need to open a drawer for this user in ROBOTILL Manager. As no sales will be completed from t…

Getting your POS to work with USA Tax

ROBOTILL (the International Point of Sale System) by default will use VAT and display prices including tax as this is how most countries work. Some countries however (like the USA) have other requirements. In this article I will show how easy it is in ROBOTILL to change your tax set-up to work for a country like the USA.



Basically what we want to achieve is for our receipts (till slips) to look something like the image above.

Each item on the slip should display the amount excluding sales tax instead of the amount including sales tax (the default in ROBOTILL).As each item does not show the amount with tax, we want to indicate which items will be taxed. In the sample above we added a 'F' for tax free and a 'T' for taxable after each item (the default print setup does not have this column).We then also want to display the total without tax and then the total amount of tax (instead of giving a tax break down after the total including tax is displayed like the default in R…

Restaurant Bill Split

It is easy to split bills in the Restaurant Software of ROBOTILL. The waiter/cashier can split a bill (sale) at a restaurant table into several bills (sales). The split can be done at any time - at the end of the sale when the customers want to pay - or even in the middle of service when more items will still be ordered.

To split a bill, the waiter selects the table in the Restaurant module of ROBOTILL and then selects 'Sale Options' > 'Split Bill'.


The waiter can then choose the items that should be moved to a separate bill. This process can be repeated multiple times if a bill needs to be split into several smaller bills.

For more information about the split of bills, see the ROBOTILL Online Help:
http://poshelp.robotill.com/RestaurantBillSplit.aspx

You can also download the Free Edition of ROBOTILL from the ROBOTILL Website.
Note that the bill split feature is not available in the free edition.

Manage Multiple Branches

The new ROBOTILL Branch Module allows you to manage multiple branches over the Internet, anywhere in the world, from a central location. You can update branches with products and prices and also transfer stock between branches.

ROBOTILL always supported any number of tills (POS Computers) and back office computers on a local network using a powerful and robust database (Microsoft SQL Server). You also had the option of using a cloud server for your Point of Sale System if a local network was not an option for you. It was however limited to one 'shop'. Now, you can manage multiple shops (branches) over the Internet. Each branch will still have its own database with a local network (or cloud server) to connect the various tills and back office computers at the branch.

The ROBOTILL Branch Module is an optional new add-on to your system and requires a Branch Module license. You only need one Branch Module license per company to manage multiple branches from one computer.

The Branc…