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Stock Taking Improved

Over the last couple of releases ROBOTILL improved its stock and inventory management. Recently ROBOTILL improved Stock Transfers and added Supplier Orders. Now in version 7.06 stock taking was improved with more functionality in the stock taking by list (grid) feature and a new stock taking by scanning feature. A stock taking report was also added.

For more information on how the stock taking now work see stock taking in the online help.

Enhancements done in Version 7.06 that is now available:

Stock take by list improved with new filters.New stock stock taking with scanner screen was added.Stock taking adjustments report was added to report on stock taking variances (Reports > Stock > Stock Taking Variances).Price List report was added (Reports > Stock > Price List) that can be printed or exported to PDF, Excel or CSV format. The amount of attributes you can add to an attribute group was increased. If you delete a master product, the variants of that product will now also…
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Stock Transfers Improved

ROBOTILL improved multiple branch support and stock transfers between branches. Version 7.05 of the ROBOTILL Point of Sale Software system was just released and is is available for download.

Branch updates (new products, prices, etc) and transfer instructions are now received automatically throughout the day (with previous versions it was only downloaded automatically once a day or when requested by the user).

In ROBOTILL Manager it is also now easy to see when new transfer instructions are received.


Data can also be received and reports can be uploaded to the head office without needing any user interaction at the branch. This is useful when there is only a cashier at the branch and no manager to log into ROBOTILL Manager.

Other enhancements in version 7.05.00:
New Stock Sales report added to the Branch Module at the head office.Logging of branch transfers and updates improved to help solve problems faster.New Branch Updater added that runs as a background process at the branch.In th…

Change VAT but keep original prices

In a previous article we explained how easy it is to do the VAT change from 14% to 15% in South Africa if you are using the ROBOTILL Point of Sale System. We have received a couple of requests from customers that want to change the VAT, but keep the original price including VAT the same. This article explains how to do this.

If you want to change your VAT from 14% to 15% but keep your Price Including Tax the same - with other words you want to decrease your base price so that customers pay the same price as before, then follow these steps:

Step 1: Change VAT from 14% to 15% - click here to see how Your prices will not be slightly higher. Your product prices did not change, but as your VAT increased with 1%, your prices including tax went up.

Step 2: Change your prices back From ROBOTILL Manager, go to 'Products and Stock' > 'Price Maintenance and Specials'.


Before you select any products, in the 'New Items Settings' section, enter -0.87 for the 'Increas…

VAT Increase in South Africa

Value Added Tax (VAT) will increase from 14% to 15% on the 1st of April 2018. To do this change in the ROBOTILL Point of Sale System is quick and easy. This article will explain how to do the change.

In ROBOTILL you can schedule price changes so that a price change only takes effect on a specific date. You cannot however schedule a TAX change. That means you will need to do the change before the start of business on the 1st of April (or after close of business the previous day). To do the change only takes a couple of seconds.

Changing VAT in ROBOTILL In ROBOTILL Manager, go to Setup > System Configuration > General Configuration > Sales Tax.

Click on 'Manage Tax Items'

Select the 14% VAT Item and click on 'Edit'.

Change the percentage to 15 and click on Update.
That is it! All your products will now automatically have the new price calculated from the price excluding tax. The change will also not affect your history of sales that will still show VAT at 14%. …

Important Update - Version 7.04.02

ROBOTILL released an urgent update for version 7.04. A new feature release caused a problem with the printing of some slips/receipts. The affected versions with the problem are:
7.04.007.04.01 The printing problem in these versions are fixed in version 7.04.02 that is now available for download.
To upgrade to the latest version please download ROBOTILL and follow the steps below: http://poshelp.robotill.com/UpgradeNewVersion.aspx

Supplier Orders and Order Forms

ROBOTILL Version 7.03 has just been released and is available for download. The main feature that was added is Supplier Orders and Order Forms that are printed for your suppliers. Stock receiving was also enhanced so that you can now receive an order and easily see if there was a problem with the new colour coded order form that displays received stock for that order.

The Order Forms is only available in the full edition of ROBOTILL. It is available for the Retail Point of Sale module and the Restaurant Point of Sale module.

Once the order has been created, an Order Form will be printed for your supplier.


The Order form (as with all other forms in ROBOTIL) can easily be customized with the Print Design Tool of ROBOTILL so that you can add your company logo and do any other changes you want.

The 'Stock Running Low' screen was also improved to prevent double ordering of stock .Items that is on order will not be included in the stock running low list unless you specify to see th…

Exchanging Items

When a customer wants to exchange an item you could just do a refund on the first sale and then do a new sale. However, giving the customer the cash back and then doing a new sale is a bit cumbersome. You also might have an exchange policy but not allow refunds. There is a very good and efficient solution for exchanges in ROBOTILL.

ROBOTILL allows you to refund cash or refund into an account. You wouldn't want to create a new customer account each time a customer wants to exchange an item. The solution is to create a couple of  'Exchange Credit Cards'.

Setting up your Exchange Cards Open General Configuration in  ROBOTILL Manager > Setup > System Configuration.

Check 'Use Customer Cards' and Update.

In Customers, create a couple of  Exchange Credit Customers - 'Exchange Credit 1', 'Exchange Credit 2', etc.  - See below:


You can then print exchange credit cards with a barcode containing the customer account number. Alternatively you can just p…