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ROBOTILL Version 6.04.01 Released

ROBOTILL released version 6.04.01 of their Point of Sale System with the following enhancements and fixes:

New discounts report was added. Available at Reports > Sales > Discounts.On the Restaurant POS Module, if you selected that waiters must enter their passwords, you can now allow a manager or supervisor to select the table without needing to change the waiter at the table. This is done with the security override feature and the security level required can be specified in the Task Security (new task is 'Select Any Table').Pole display was fixed to show the price including or excluding tax as selected in setup.Combo deals and coupons did not display in the intermediate bill - this is now fixed.  The new version can be downloaded from the ROBOTILL Website.
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Restaurant Waiter Stations

With ROBOTILL Restaurant Software you can set-up waiter stations. Waiters can use a waiter station to select his/her tables, add items, send order slips through to the kitchen or bar, print intermediate bills, split bills, add tips and more.

Previously, waiters had to use one of the till points where the cashier that allocated him/her the table was logged in. Now (in version 6.04), waiters can use any till point no matter who is logged in.

To create a dedicated waiter station that will not be used for payments, do the following:
You will need another Windows computer. A touch screen will be better but is optional. Link the new ROBOTILL installation to your server by following these steps when you install. In ROBOTILL Manager (from any computer), create a 'Waiters' user (or multiple of these for each waiter station). If you chose not to automatically allocate cash drawers then you will need to open a drawer for this user in ROBOTILL Manager. As no sales will be completed from t…

Getting your POS to work with USA Tax

ROBOTILL (the International Point of Sale System) by default will use VAT and display prices including tax as this is how most countries work. Some countries however (like the USA) have other requirements. In this article I will show how easy it is in ROBOTILL to change your tax set-up to work for a country like the USA.



Basically what we want to achieve is for our receipts (till slips) to look something like the image above.

Each item on the slip should display the amount excluding sales tax instead of the amount including sales tax (the default in ROBOTILL).As each item does not show the amount with tax, we want to indicate which items will be taxed. In the sample above we added a 'F' for tax free and a 'T' for taxable after each item (the default print setup does not have this column).We then also want to display the total without tax and then the total amount of tax (instead of giving a tax break down after the total including tax is displayed like the default in R…

Restaurant Bill Split

It is easy to split bills in the Restaurant Software of ROBOTILL. The waiter/cashier can split a bill (sale) at a restaurant table into several bills (sales). The split can be done at any time - at the end of the sale when the customers want to pay - or even in the middle of service when more items will still be ordered.

To split a bill, the waiter selects the table in the Restaurant module of ROBOTILL and then selects 'Sale Options' > 'Split Bill'.


The waiter can then choose the items that should be moved to a separate bill. This process can be repeated multiple times if a bill needs to be split into several smaller bills.

For more information about the split of bills, see the ROBOTILL Online Help:
http://poshelp.robotill.com/RestaurantBillSplit.aspx

You can also download the Free Edition of ROBOTILL from the ROBOTILL Website.
Note that the bill split feature is not available in the free edition.

Manage Multiple Branches

The new ROBOTILL Branch Module allows you to manage multiple branches over the Internet, anywhere in the world, from a central location. You can update branches with products and prices and also transfer stock between branches.

ROBOTILL always supported any number of tills (POS Computers) and back office computers on a local network using a powerful and robust database (Microsoft SQL Server). You also had the option of using a cloud server for your Point of Sale System if a local network was not an option for you. It was however limited to one 'shop'. Now, you can manage multiple shops (branches) over the Internet. Each branch will still have its own database with a local network (or cloud server) to connect the various tills and back office computers at the branch.

The ROBOTILL Branch Module is an optional new add-on to your system and requires a Branch Module license. You only need one Branch Module license per company to manage multiple branches from one computer.

The Branc…

ROBOTILL V6 is here!

ROBOTILL Version 6 has arrived and is ready for download. The biggest change in Version 6 is that ROBOTILL now has 'Branch Support' that allows you to manage multiple branches or shops remotely over the Internet.

ROBOTILL Branch Module allows you to do the following:
Manage multiple shops using ROBOTILL Point of Sale Software over the Internet - no local network or VPN required between the shops or branches.Receive reports from the branches remotely.Update branches remotely with product setup, prices, print design and more.Do stock transfers between branches or shops and view the progress of the transfers (dispatch, delivery and quantities). Please note the following regarding the licensing of the Branch Manager: The ROBOTILL POS System has free editions of ROBOTILL Manager, ROBOTILL Retail and ROBOTILL Restaurant modules but not of the ROBOTILL Branch Manager.When you purchase  ROBOTILL POS License you get a the full edition of ROBOTILL Manager, ROBOTILL Retail and ROBOTILL Res…

Upgrade to new ROBOTILL License

As explained in a previous article, ROBOTILL has a new licensing system. If you are an existing customer that upgraded to the full edition before version 5.80.07, please follow these instructions to upgrade to the new system.

Get the Registration Code of ROBOTILL as explained in our online help - Register ROBOTILL

Customers upgrading from and old version will need to supply some additional information not mentioned in the online help:
New Registration Code as displayed in the image above.Legacy Registration Number - To get this number, open ROBOTILL Manager on the computer you want to re-register, click on Help > Legacy Registration Number. The number will automatically be copied to your clipboard and you can just right click in an email and click on Paste.Description of Computer - Example 'Back Office Computer' or 'Till 2'.Email used to purchase the license - This is only needed if you are emailing from another email address.Example of Email:
Hi ROBOTILL Support
I ne…