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Roll out specific products to selected branches

The Branch Module (Head office application for the ROBOTILLPoint of Sale System) has been improved. With previous versions all products at the head office were rolled out (remotely via the internet) to the various branches (shops). From version 7.16 you can now select specific products to be rolled out to specific branches/shops.

The new version gives you the following flexibility:

Specific products can be deleted at the branch level but still be kept at the head office and other branches. You can choose to roll out only new products. The system will look at each branch to see what was added to the system after the specific branch/shop was last updated.You can select specific products for specific branches if some products are only available at specific branches.You can also still choose to simply update all products - in the same way the previous versions worked. For more information on how the new Branch Module update branches see: Update Branches in our online help.
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ROBOTILL Version 7.15 Released

ROBOTILL Version 7.15 has been released and can be downloaded from the ROBOTILL website. We release new versions (minor upgrades) of our Point of Sale Software System on a regular basis. We are also working on a big and exciting release (major new release) that should be available by the end of the year.

What is new in version 7.15?
The system log has been replaced by the 'Event Log' and several improvements were made including more filters, more detail per item logged and more types of events being logged. The Event Log is now available from the ROBOTILL Manager menu under History (previously the system log was available from the Tools menu).Order Slips can now also be reprinted from historic sales. This can be done from ROBOTILL Manager > History > Sales > Select Reprint Order Slip.A fix was done to the date and time of reprints of intermediate bills.The Department Report will now calculate profit according to your Tax settings (the same as the other reports).If a ca…

Open until after midnight?

Is your restaurant or pub open until after midnight? In the ROBOTILL Point of Sale System you can choose if you want to group sales that was done after midnight with the previous day in order to see how a specific shift or waiter performed that started the previous day but ended in the early hours of the next day.

In the  'After Midnight' settings in the Restaurant configuration screen of ROBOTILL you can use the following two settings:

Use 'Shift Date' instead of the 'Sale Date' for reports and charts that are grouped by date. That means the report will group the sales not by the date and time of the sale but the date and time that the shift started.Business day start time: If you set your start time for a day at 07:00, then any report where you select a date range will start at 07:00 of the selected day (instead of 00:00 that is the default) and end the report at 06:59 on the day after the end date of the report (instead of the default that is 23:59 on the sa…

Important Update - Version 7.11.03

ROBOTILL Version 7.11.03 is availalble for download. All users are recommended to upgrade to the latest version but especially users using any version from 7.09.00 to 7.11.02. To check your version just click on Help > About of any ROBOTILL application.

The problem might cause an error message to appear very infrequently. In very rare occasions it might cause an item to be dropped from a sale, a stock quantity to be incorrect, or even a sale that has not been completed yet to disappear in the restaurant module.

Please note that if you were affected by the problem that the impact on your data will be minimal if any.

Please upgrade to the latest version if you have any of the affected versions - even if you haven't experienced any problems.

The upgrade is free to all users including users of the free edition (all upgrades are free). To upgrade you can follow these upgrade instructions.

The latest version can be downloaded from the ROBOTILL Download Page.

Epson POS printer printing slow

You might notice that there are a couple of seconds delay before slips (receipts) in ROBOTILL print when you are using an EPSON POS Printer. If you changed your point of sale system to ROBOTILL you might also have noticed that your previous POS system did not have this delay. This article will explain why it happens and how to fix it.
Why there are a couple of seconds delay before it prints Older point of sale software mostly generated simple receipts (till slips) with one font and one font size. The older POS printers were designed to print these types of documents fast.

ROBOTILL allows users to create till sips (receipts, quotations, intermediate bills, etc) to look the way they want. The unique ROBOTILL Print Design Tool allows you to use multiple fonts, multiple images, background images and more.

If you are using an Epson printer (we are not aware of any other POS printers that has this problem) and there are a couple of seconds delay before it prints, then it is because the pri…

ROBOTILL Version 7.09 Released

ROBOTILL Version 7.09 has been released and is available for download. New features include quotations and invoice history, alternative account numbers for customers and more.
New features and enhancements in version 7.09.00: The quotation feature can now be changed to be used to create invoices as well. A quotation(invoice) history form has been added to ROBOTILL Manager (from the menu select History > Quotations). For more information see the Quotation section in the online help.Alternative customer account numbers are now available if you choose not to use the ROBOTILL allocated account number. These account numbers can be used for the customer cards if needed. For more information see customer accounts in the online help.A customer list can now be printed from the customers screen.Customer notes can now be printed from the customer notes screen.Price List and Tier Price list has been added. (Reports > Stock > Price List).The cash drop and cash withdrawals history has been…

How to move ROBOTILL to another computer

The ROBOTILL Point of Sale system can be used on a single computer or several computers (tills and back office computers). This article will explain how to move your ROBOTILL Server (the single computer or the main computer where the database is installed) to another computer.

Note if you are only using one computer, then your only computer is also your ROBOTILL server where the database is stored.
Moving the database to the new computerDo a backup on your old server. Click here to see how to do a backup.Install ROBOTILL on the new computer. Click here to see how to install ROBOTILL.On the new computer, restore the database using the backup file of the first computer. Click here to see how to do a restore in ROBOTILL. Linking other computers to the new server If you are using multiple computers the other computers will need to link to your new server. If you replaced your server you can just use the same computer name as the previous server. You will then not need to take any steps t…