ROBOTILL News and Updates

  Upgrading to the latest version of ROBOTILL is always a great idea, as each new release brings not only exciting new features but also important quality improvements and bug fixes. Typically, we don't mandate upgrades. However, due to the recent enhancement of our licensing system, we can only register computers running version 9.18 or later. Licences on computers with earlier versions will continue to work, but if you need to renew, re-register after a database restore, or move a licence to another computer, then you will first need to upgrade to the latest version .  Important - Please take note of the following: In previous versions, stock were committed to inventory as you are busy receiving it. From version 9.18 received stock will only be committed to inventory once the receiving batch has been marked as completed.  From version 9.18 automatic backups will only be done from the Back Office App. The app needs to be open but no one needs to be logged in.  What'...

  ROBOTILL Point of Sale system integrated with Vexen Card machines. It is possible to use any card machine with ROBOTILL, but then the cashier needs to manually enter the amount and confirm the payment. When you use vexen machines, the process is automated. That means it is faster and user error is eliminated.  The new Vexen machines are very easy to use and install. Only a WIFI network is required.  To start using Vexen machines with your ROBOTILL system, you can contact Vexen directly: https://www.vexen.co.za

We have released a new version of ROBOTILL and JARVIS to help our resellers. Business Names The registration information will now include a business name. The business name must be unique per site (shop or restaurant) but not per PC.  You will be able to search using the business name. It will also help ROBOTILL Support when you are replacing or moving computers. It will also help you organize and plan better as you will be able to clearly see what licences expires from your licence statement that will now include the business names. Reseller Registration Pack At ROBOTILL we understand how much work can go into acquiring new customers. For that reason we have implemented the Reseller Registration Pack to help our resellers. Resellers will be able to replace the ROBOTILL contact information in the licensing section with their own details (company name, email, telephone number and website).  How this will help you When a client selects the licence section in ROBOTILL Back Office...

  It is recommended that all users of the ROBOTILL Point of Sale system upgrade to Version 9.16.01 that has just been released. It is only a revision release that usually includes quality fixes, but this version includes a bug fix that can affect data. Please follow these steps to upgrade  steps to upgrade .

  ROBOTILL Version 9.16 has been released. The home screen of the back office app has been improved and now includes charts to give you an overview of how your business is performing.  It is recommended that you always upgrade to the latest version as new versions (including version 9.16) usually includes quality fixes. You can download the new version of the ROBOTILL point of sale system here .

  You can now add service charges to your sales in the retail module and the restaurant module of ROBOTILL (from version 9.15). A service charge will automatically calculate the price to be the specified percentage of the sale.  With  Waiter Tips  where the tip can also be specified as a percentage of the sale, the tip is recorded and linked to the sale, but kept separate from the sale. Tips are allocated to a specific waiter and no sales tax can be added to tips. The service charge on the other hand is included in the sale and it is possible to allocate a sales tax to the service charge.  To set up a service charge see: Service Charge setup . In the restaurant module you can also choose to automatically add the service charge to every sale. See 'Compulsory product' in the Restaurant Settings .