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Showing posts from 2019

POS Customer Loyalty Program

Loyalty programs are very popular these days. A good loyalty program will help you retain customers and increase sales. ROBOTILL now has a flexible, points-based loyalty program.

When a customer card is scanned/swiped and a customer has earned enough points the new reward button will become visible to the cashier.


The customer will be able to choose from a list of rewards or even have the option to convert the points to cash to help pay for the sale (the cash reward is optional and can be turned off).

The customer details and points earned can be printed on the receipt to encourage the customer to come back and spend more.

The loyalty program is very flexible and can be set up to work for your specific requirements. To see how to set up your loyalty program, see Loyalty Program in our online help.

The loyalty program is available in the POS Retail Module and the POS Restaurant module. It is not available in the Free Edition.


ROBOTILL Version 8.02 Released

Version 8.02 of the ROBOTILL Point of Sale Software system is available for download. All upgrades are free including for the users using the Free POS System.

What's new in Version 8.02:
The Bulk Import from Excel (or other spreadsheet programs) have been improved. More fields were added and the export is now adding text delimiters when commas are used as part of the description.Product Sales Report was improved. The report can now be filtered by Top Sellers (by quantity) and Top Sellers (by value).  Additional filters and sort options were also added.More fields were added to the Stock Receiving report. The additional fields are only available in the CSV export due to the space limitation in the main report.You can now delete Suppliers, Departments and Categories. The delete operation will not affect the history.An 'Aisle-Bin' field was added to the product set up. This is useful if a customer asks a cashier where a specific product is. The cashier can do a Product Look u…

Point of Sale Training Videos

ROBOTILL will be adding a lot of POS Training videos. To make sure you don't miss anything, please subscribe to our ROBOTILL Support Training Channel on YouTube.

We published an article on this blog each time we uploaded a new training video. As we will be adding many more, we have decided to no longer publish an article each time a new video is available. Instead, you can subscribe to our channel.

The videos will also be added to the various sections of our online help.

ROBOTILL Version 8.01 released

ROBOTILL Version 8.01 has been released and is available for download. Several enhancements and quality fixes has been done in the new version 8 (from version 8.00). It is suggested that all users from earlier versions upgrade but especially users that are using version 8.00.00 to version 8.00.12.

The following is new in version 8.01 (from version 8.00):

Keyboard usage has been improved (when not using a touch screen). See: Hot Keys and Keyboard.Product and Customer search has been improved.When you add a category as a button to the menu, you can now select multiple products at once instead of adding one at a time. See POS MenuCustomer Orders has been added. See Customer Orders in the Online Help.Several quality fixes has been done.

Training video for Scale Items and Measured Items

This video show how to use scale items and other measured items like length or time in your Point of Sale application. Note that it does not show how to work with scale generated barcodes. For that see Scale Generated Barcodes in the online help.

Restaurant Order Attributes

How to use order attributes in your Restaurant Software. Training video on how to use order attributes in the restaurant module to prompt the waiter for specific options for specific products. For example how the customer's steak should be done.

Selling retail products in different combinations

How to receive and sell stock in different combinations with your Retail Software using compound items. In this video we use the example of a 6 pack coke that you can sell as a 6 pack or individual coke cans. How to keep track of your stock on hand and use different product prices for the different combinations. 


Restaurant Quick Start Guide Video

New training video that shows how to get started with your restaurant point of sale software. The video uses the free edition of ROBOTILL. Video show how to set up your restaurant floor plan, how to add waiters. How to set up products and allocate them to different categories (Restaurant Menu).

Retail Quick Start Guide

Added new training video for the retail module. Video shows how to create a very basic product and how to do your first sale using the free point of sale edition of ROBOTILL.

Watch the video below



Many more training videos will follow soon.

ROBOTILL Version 8

ROBOTILL Version 8 has arrived and is available for download. Watch intro video below:

Upgrading to ROBOTILL Version 8

The ROBOTILL Version 8 release is a major release. If you are upgrading from ROBOTILL Version 7 (or earlier versions) to version 8 please take note of the following:

Normally you don't need new licence keys when upgrading, but we made some changes to our licencing system. You will need to follow the new registration instructions to get new keys (no need to pay again). We should email the new keys withing an hour or two (but allow for up to 8 hours). For this reason we suggest you do the upgrade after close of business so that you will have the new keys before you start working again.In version 8 you no longer log into the POS apps using a username and password. Usernames and passwords is used for ROBOTILL Manager and ROBOTILL Branch. For the POS Apps you now use a user PIN. With a new install the default pin is 12345. If you however upgraded from version 7 the PIN will be the user's card number. If card numbers were not used, then the user will have no PIN and you will first n…