Skip to main content

Cashiers sharing a cash drawer


One of the most important features of a Point of Sale System is the ability to tell if there are cash missing and who is responsible. This is done by linking a cashier to a specific cash drawer (the money in the till). But what do you do if your shop does not have a dedicated cashier per till and your employees share a till point and cash drawer?

ROBOTILL allows you to work with any number of cashiers during a shift(s). Each cashier however is linked to a specific cash drawer. This is the only way an employee can be held responsible for the money in the till. All the transactions done is linked to a cash drawer - and to the cashier linked to that drawer.

So what do you do when you want to allow multiple cashiers to share one cash drawer?

This set up is not recommended as you will obviously not be able to tell who was responsible if there is cash short during cash up. If however you trust your employees and you want to work like this, then you can do the following:

ROBOTILL allows you to link a salesperson to a sale (apart from the cashier). There is also a setting in ROBOTILL where you can force the cashier to choose a salesperson for each sale. You can then create a generic cashier that you use to log in at the beginning of the shift and then each cashier selects himself/herself as the salesperson for every sale they do.

The salesperson report will then become you cashier report.

For more information on how to set this up, see our online help: http://poshelp.robotill.com/Salesperson.aspx


Comments

Popular posts from this blog

ROBOTILL Remote Support

ROBOTILL uses Chrome Remote Desktop for remote support. If you need ROBOTILL to connect to your computer for support, follow the instructions below.
Installing Chrome Remote Desktop Step 1: If you are not already using Google Chrome as your browser, download and install Google Chrome (you can keep on using your existing browser as well).

Step 2: If you don't already have a google account, create one ... it is free (for gmail, drive and more).

Step 3: Install the Google Chrome Remote Desktop add-on from the Google Store. On the install page, click on 'Add to Chrome'.

Starting a Remote Support Session Email ROBOTILL Support and ask for support. They will arrange a time with you when they will be able to connect to your computer. When they ask you to send you the Remote Desktop ID, follow the steps below.

Step 1: Run Chrome as Administrator Right click on the Chrome icon on your desktop.


Select 'Run as administrator'.

Step 2: Start the Remote Session Open Google Chrom…

Change VAT but keep original prices

In a previous article we explained how easy it is to do the VAT change from 14% to 15% in South Africa if you are using the ROBOTILL Point of Sale System. We have received a couple of requests from customers that want to change the VAT, but keep the original price including VAT the same. This article explains how to do this.

If you want to change your VAT from 14% to 15% but keep your Price Including Tax the same - with other words you want to decrease your base price so that customers pay the same price as before, then follow these steps:

Step 1: Change VAT from 14% to 15% - click here to see how Your prices will not be slightly higher. Your product prices did not change, but as your VAT increased with 1%, your prices including tax went up.

Step 2: Change your prices back From ROBOTILL Manager, go to 'Products and Stock' > 'Price Maintenance and Specials'.


Before you select any products, in the 'New Items Settings' section, enter -0.87 for the 'Increas…

POS Themes and Button Colours

In ROBOTILL version 7 you can now choose different colour (or color depending where you are from) themes for your point of sale modules. You can also customize these themes and select colours for product buttons and custom buttons for easier and quicker selection by cashiers and waiters.

For more information on how the colour themes and buttons work, see Themes and Button Colours in the online help.

What else is new in version 7?
The POS colours (that can now be selected) is used throughout the POS modules and not just in the main screens.Various screens have been improved for easier and quicker selection with more buttons per 'page'. The 'Product Category' screen that can be opened from a custom button in the 'More' screen has been improved. The slip history now displays payment types in the main screen to enable users to find the required slip more easily. The 'Tip' screen was improved and now allows the waiter to add the tip amount or the total amoun…