Skip to main content

Upgrade to new ROBOTILL License


As explained in a previous article, ROBOTILL has a new licensing system. If you are an existing customer that upgraded to the full edition before version 5.80.07, please follow these instructions to upgrade to the new system.

Get the Registration Code of ROBOTILL as explained in our online help - Register ROBOTILL

Customers upgrading from and old version will need to supply some additional information not mentioned in the online help:
  • New Registration Code as displayed in the image above.
  • Legacy Registration Number - To get this number, open ROBOTILL Manager on the computer you want to re-register, click on Help > Legacy Registration Number. The number will automatically be copied to your clipboard and you can just right click in an email and click on Paste.
  • Description of Computer - Example 'Back Office Computer' or 'Till 2'.
  • Email used to purchase the license - This is only needed if you are emailing from another email address.
Example of Email:

Hi ROBOTILL Support

I need a new key for my computer.

New Code: 7B-A2-90-41-DD-3D-A4-8E-B9-32-20-88-53-EC-BC-26
Legacy Number: 1600-4584-5005-7029
Computer: Back Office PC

Regards
Mike

If you have more than one computer, please group the computers as shown above by keeping the new registration code and the old legacy number together. 

ROBOTILL needs this information to link the new registration code to your license. 

Once you received the new keys from ROBOTILL, you can again follow the rest of the instructions in the online help to complete the registration process - Register ROBOTILL

Comments

Popular posts from this blog

ROBOTILL Remote Support

ROBOTILL uses Chrome Remote Desktop for remote support. If you need ROBOTILL to connect to your computer for support, follow the instructions below.
Installing Chrome Remote Desktop Step 1: If you are not already using Google Chrome as your browser, download and install Google Chrome (you can keep on using your existing browser as well).

Step 2: If you don't already have a google account, create one ... it is free (for gmail, drive and more).

Step 3: Install the Google Chrome Remote Desktop add-on from the Google Store. On the install page, click on 'Add to Chrome'.

Starting a Remote Support Session Email ROBOTILL Support and ask for support. They will arrange a time with you when they will be able to connect to your computer. When they ask you to send you the Remote Desktop ID, follow the steps below.

Step 1: Run Chrome as Administrator Right click on the Chrome icon on your desktop.


Select 'Run as administrator'.

Step 2: Start the Remote Session Open Google Chrom…

Change VAT but keep original prices

In a previous article we explained how easy it is to do the VAT change from 14% to 15% in South Africa if you are using the ROBOTILL Point of Sale System. We have received a couple of requests from customers that want to change the VAT, but keep the original price including VAT the same. This article explains how to do this.

If you want to change your VAT from 14% to 15% but keep your Price Including Tax the same - with other words you want to decrease your base price so that customers pay the same price as before, then follow these steps:

Step 1: Change VAT from 14% to 15% - click here to see how Your prices will not be slightly higher. Your product prices did not change, but as your VAT increased with 1%, your prices including tax went up.

Step 2: Change your prices back From ROBOTILL Manager, go to 'Products and Stock' > 'Price Maintenance and Specials'.


Before you select any products, in the 'New Items Settings' section, enter -0.87 for the 'Increas…

POS Themes and Button Colours

In ROBOTILL version 7 you can now choose different colour (or color depending where you are from) themes for your point of sale modules. You can also customize these themes and select colours for product buttons and custom buttons for easier and quicker selection by cashiers and waiters.

For more information on how the colour themes and buttons work, see Themes and Button Colours in the online help.

What else is new in version 7?
The POS colours (that can now be selected) is used throughout the POS modules and not just in the main screens.Various screens have been improved for easier and quicker selection with more buttons per 'page'. The 'Product Category' screen that can be opened from a custom button in the 'More' screen has been improved. The slip history now displays payment types in the main screen to enable users to find the required slip more easily. The 'Tip' screen was improved and now allows the waiter to add the tip amount or the total amoun…