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POS Disaster Recovery


Disaster Recovery (DR) involves a set of policies and procedures to enable the recovery or continuation of vital technology infrastructure and systems following a natural or human-induced disaster.
When last did you do a backup? 

You might think that having a history of your sales is not that important for running your business, but how long will it take you to start from scratch? Remember it is not just stock that you will need to add - you will need to setup the print layout of slips, add employees, coupon deals, etc, etc.

ROBOTILL uses SQL Server as the database engine. SQL Server is a very robust and secure server but that will not help you with disasters like a hard drive crash, computer theft, fire, etc. There is also the possibility of user error. Some bulk actions like bulk stock import can cause serious problems if not done correctly.

Disaster Recovery Plan

Having a good disaster recovery plan is important. Here are a couple of things to remember:
  • Do regular backups. Doing a database backup in ROBOTILL is quick and easy. 
  • Always do a backup before you perform a bulk action like stock import or before you upgrade to a new version.
  • Always store the last couple of backups. Sometimes a serious user error can take some time before it is detected. If you only store the latest backup, it is possible that the backup already has the error.
  • Store the backup on a separate device like an external hard drive. If you store the backups on the same drive as the server and you have a hard drive failure, you will not be able to do a restore.
  • If is even better to store the backup off-site in case of a fire or some other disaster. 
Storing backups off-site is easier than you think. You can do a backup to a local folder that is also part of a cloud based system like google Drive (free) or Microsoft Cloud. That way, when you do a backup, the backup file is automatically copied to a off-site secure online server.

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Workshop and Job Cards

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Other new enhancements included in Version 5.8:

Workshop module was added as a separate module and added to the ROBOTILL program group (icon on your desktop and available from All Apps > ROBOTIL…

Restaurant Bill Split

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For more information about the split of bills, see the ROBOTILL Online Help:
http://poshelp.robotill.com/RestaurantBillSplit.aspx

You can also download the Free Edition of ROBOTILL from the ROBOTILL Website.
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Process Card Payments

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ROBOTILL also supports international card devices from various international companies.


Our international customers can contact one of the following companies:

HandpointTSYSFirst DatavantivBORGUNEVO Payments International For help setting up your card reader click here. Processing card payments automatically is supported in the free point of sale edition, as well as the retail and restaurant modules of ROBOTILL.