Skip to main content

POS Disaster Recovery


Disaster Recovery (DR) involves a set of policies and procedures to enable the recovery or continuation of vital technology infrastructure and systems following a natural or human-induced disaster.
When last did you do a backup? 

You might think that having a history of your sales is not that important for running your business, but how long will it take you to start from scratch? Remember it is not just stock that you will need to add - you will need to setup the print layout of slips, add employees, coupon deals, etc, etc.

ROBOTILL uses SQL Server as the database engine. SQL Server is a very robust and secure server but that will not help you with disasters like a hard drive crash, computer theft, fire, etc. There is also the possibility of user error. Some bulk actions like bulk stock import can cause serious problems if not done correctly.

Disaster Recovery Plan

Having a good disaster recovery plan is important. Here are a couple of things to remember:
  • Do regular backups. Doing a database backup in ROBOTILL is quick and easy. 
  • Always do a backup before you perform a bulk action like stock import or before you upgrade to a new version.
  • Always store the last couple of backups. Sometimes a serious user error can take some time before it is detected. If you only store the latest backup, it is possible that the backup already has the error.
  • Store the backup on a separate device like an external hard drive. If you store the backups on the same drive as the server and you have a hard drive failure, you will not be able to do a restore.
  • If is even better to store the backup off-site in case of a fire or some other disaster. 
Storing backups off-site is easier than you think. You can do a backup to a local folder that is also part of a cloud based system like google Drive (free) or Microsoft Cloud. That way, when you do a backup, the backup file is automatically copied to a off-site secure online server.

Comments

Popular posts from this blog

Restaurant Bill Split

It is easy to split bills in the Restaurant Software of ROBOTILL. The waiter/cashier can split a bill (sale) at a restaurant table into several bills (sales). The split can be done at any time - at the end of the sale when the customers want to pay - or even in the middle of service when more items will still be ordered.

To split a bill, the waiter selects the table in the Restaurant module of ROBOTILL and then selects 'Sale Options' > 'Split Bill'.


The waiter can then choose the items that should be moved to a separate bill. This process can be repeated multiple times if a bill needs to be split into several smaller bills.

For more information about the split of bills, see the ROBOTILL Online Help:
http://poshelp.robotill.com/RestaurantBillSplit.aspx

You can also download the Free Edition of ROBOTILL from the ROBOTILL Website.
Note that the bill split feature is not available in the free edition.

ROBOTILL Licensing System Upgraded

ROBOTILL upgraded its Point of Sale Software Licensing System. Customers of the Free POS Software Edition and new customers will not be affected. Existing customers will need to register again.

For this reason it is suggested that customers of the Full Edition with version number 5.80.04 or earlier, upgrade and email the new registration codes directly after close of business to allow the ROBOTILL Support team enough time to generate new keys for them.

There where two main reasons for the licensing upgrade:
Unlike the old licensing system, the new licensing system will not require new keys after a major Windows upgrade or a computer name change.Due to the fact that ROBOTILL is becoming a very popular Point of Sale System, it has become the target of hackers and crackers.  To see how the new ROBOTILL Registration works, see our online help:
http://poshelp.robotill.com/RegisterROBOTILL.aspx

POS Themes and Button Colours

In ROBOTILL version 7 you can now choose different colour (or color depending where you are from) themes for your point of sale modules. You can also customize these themes and select colours for product buttons and custom buttons for easier and quicker selection by cashiers and waiters.

For more information on how the colour themes and buttons work, see Themes and Button Colours in the online help.

What else is new in version 7?
The POS colours (that can now be selected) is used throughout the POS modules and not just in the main screens.Various screens have been improved for easier and quicker selection with more buttons per 'page'. The 'Product Category' screen that can be opened from a custom button in the 'More' screen has been improved. The slip history now displays payment types in the main screen to enable users to find the required slip more easily. The 'Tip' screen was improved and now allows the waiter to add the tip amount or the total amoun…