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Custom Orders - Build Your Own Pizza

Custom orders (custom stock items) will be items like 'Build Your Own Pizza' where you allow the customer to choose his own toppings.

The Restaurant Software Module allows you to add notes to items. These notes are great to let the kitchen know how a steak should be cooked as the instructions are only printed on the orders slips. The notes however will not work for custom orders as you want the order total to be adjusted depending on what custom toppings the customer chooses. For a 'custom order' it would be better to add items (toppings) as stock items.

By default, ROBOTILL will not add another item to the order if the order already has that item. Instead it will increase the quantity of the item that is already in the order. The reason for this is to reduce the amount of till slip paper that is used.

If you are working with custom orders, this feature is however not ideal as you would like to keep the items separate. You would for example want to see for each pizza that is ordered, what items is selected for that pizza (on the order slip that the kitchen get and the customer till slip).

To turn this feature (that increase the quantity instead of adding another item) off, go to Manager > Setup > General Configuration.

Un-check the the option that says 'Increase the Qty instead of adding a new item'. Click on 'Update General Settings' and reopen the POS Modules.

The option to deselect this feature is only available in version 4.22 of ROBOTILL that can be downloaded from


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Workshop and Job Cards

ROBOTILL now has a new Workshop module. The Workshop module is ideal for shops that does repairs and various other kinds of 'jobs'. 'Jobs' are booked in by the Retail Point of Sale Module. The workshop can then work on multiple open jobs with the new Workshop Module and add items like labour, parts, etc. to the various jobs. Once a job is marked as complete, the job can be invoiced by the cashier (Retail Module).

The Workshop Module can run on the same computer as the till (Retail Module), the back office computer (ROBOTILL Manager) or on a separate dedicated computer in the workshop.

The good news: It's FREE! You require at least one registered POS Point to use the workshop module, but you don't pay extra for the workshop modules and you can use as many as you need.

Other new enhancements included in Version 5.8:

Workshop module was added as a separate module and added to the ROBOTILL program group (icon on your desktop and available from All Apps > ROBOTIL…

Restaurant Bill Split

It is easy to split bills in the Restaurant Software of ROBOTILL. The waiter/cashier can split a bill (sale) at a restaurant table into several bills (sales). The split can be done at any time - at the end of the sale when the customers want to pay - or even in the middle of service when more items will still be ordered.

To split a bill, the waiter selects the table in the Restaurant module of ROBOTILL and then selects 'Sale Options' > 'Split Bill'.

The waiter can then choose the items that should be moved to a separate bill. This process can be repeated multiple times if a bill needs to be split into several smaller bills.

For more information about the split of bills, see the ROBOTILL Online Help:

You can also download the Free Edition of ROBOTILL from the ROBOTILL Website.
Note that the bill split feature is not available in the free edition.

ROBOTILL Licensing System Upgraded

ROBOTILL upgraded its Point of Sale Software Licensing System. Customers of the Free POS Software Edition and new customers will not be affected. Existing customers will need to register again.

For this reason it is suggested that customers of the Full Edition with version number 5.80.04 or earlier, upgrade and email the new registration codes directly after close of business to allow the ROBOTILL Support team enough time to generate new keys for them.

There where two main reasons for the licensing upgrade:
Unlike the old licensing system, the new licensing system will not require new keys after a major Windows upgrade or a computer name change.Due to the fact that ROBOTILL is becoming a very popular Point of Sale System, it has become the target of hackers and crackers.  To see how the new ROBOTILL Registration works, see our online help: