ROBOTILL uses Chrome Remote Desktop for remote support. If you need ROBOTILL to connect to your computer for support, follow the instructions below.
Installing Chrome Remote Desktop
Step 1: If you are not already using Google Chrome as your browser, download and install Google Chrome (you can keep on using your existing browser as well).
Step 2: If you don't already have a google account, create one ... it is free (for gmail, drive and more).
Step 3: Install the Google Chrome Remote Desktop add-on from the Google Store. On the install page, click on 'Add to Chrome'.
Starting a Remote Support Session
Email ROBOTILL Support and ask for support. They will arrange a time with you when they will be able to connect to your computer. When they ask you to send you the Remote Desktop ID, follow the steps below.
Step 1: Run Chrome as Administrator
Right click on the Chrome icon on your desktop.
Select 'Run as administrator'.
Step 2: Start the Remote Session
Open Google Chrom…
If you want to change your VAT from 14% to 15% but keep your Price Including Tax the same - with other words you want to decrease your base price so that customers pay the same price as before, then follow these steps:
Step 1: Change VAT from 14% to 15% - click here to see how
Your prices will not be slightly higher. Your product prices did not change, but as your VAT increased with 1%, your prices including tax went up.
Step 2: Change your prices back
From ROBOTILL Manager, go to 'Products and Stock' > 'Price Maintenance and Specials'.
Before you select any products, in the 'New Items Settings' section, enter -0.87 for the 'Increas…
In ROBOTILL version 7 you can now choose different colour (or color depending where you are from) themes for your point of sale modules. You can also customize these themes and select colours for product buttons and custom buttons for easier and quicker selection by cashiers and waiters.
What else is new in version 7? The POS colours (that can now be selected) is used throughout the POS modules and not just in the main screens.Various screens have been improved for easier and quicker selection with more buttons per 'page'. The 'Product Category' screen that can be opened from a custom button in the 'More' screen has been improved. The slip history now displays payment types in the main screen to enable users to find the required slip more easily. The 'Tip' screen was improved and now allows the waiter to add the tip amount or the total amoun…